by smithm | May 3, 2011 | News, Statistics
The following statistics are now available for the month of April 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Apr 5, 2011 | News, Statistics, Uncategorized
The following statistics are now available for the month of March 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Mar 4, 2011 | News, Statistics
The following statistics are now available for the month of February 2011: Chat by Entry Point Email by Entry Point Text by Entry Point AaL Summary Report Zip Codes by County by smithm | Feb 4, 2011 | Statistics, Uncategorized
The following statistics are now available for the month of January 2011: Chat by Entry Point Email by Entry Point Text by Entry Point AaL Summary Report (Added on Feb. 10th) Report by County (Added on Feb. 11th) Have a great... by Kelly Doty | Jan 19, 2011 | Statistics
Hello, The AAL User Satisfaction survey is now live for customers. Please push this to users at the end of a session. The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the... by smithm | Jan 4, 2011 | Statistics
December was our busiest December on record. Even in a short month where people are often more focused on the holidays that reference assistance. Ask a Librarian had: 2,825 Live Chat Sessions 1,271 Email Questions 314 Text Questions A summary of the month report for...