Alicia is the Librarian at the Ybor Campus in Tampa. She has been awarded an Exemplary Reference Award for a Detailed Chat three times, February 2007, December 2009, and February 2011.

Alicia staffs both the academic and collaborative desk. She is also a member of the AAL Statewide Spanish Email team, answering emails weekly. She offers help on the desk by volunteering for upcoming shifts and in logging when the desk is short staffed.

Alicia is a valuable member of the Ask A Librarian program. Please help me congratulate this month’s SuperStar winner, Alicia Ellison from Hillsborough Community College Library.

Rhonda is the Access Services Librarian for Acquisitions & Access Services in the Learning Resource Center. She is an Exemplary Award Winner for a Brief Chat in February 2014.

Rhonda staffs both the academic and collaborative desk. She helps weekly on the collaborative desk both in volunteering for upcoming shifts needing help and in logging in for last-minute help. Rhonda’s dedication to the Ask A Librarian Service has been a tremendous help.

Rhonda is a valuable member of the Ask A Librarian program. Please help me congratulate this month’s SuperStar winner, Rhonda Trueman from Northwest Florida State College.

Paul Wartenberg, AAL September Superstar 2014

Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. September’s AAL SuperStar recipient is Paul Wartenberg from Bartow Public Library. 

Paul is the Reference and Computer Librarian at the Bartow Public Library which is part of the Polk County Library Cooperative. He was been at Bartow since February 2013 and has been an outstanding team member of Ask A Librarian since his arrival. He has also been nominated for several exemplary reference awards.

Paul volunteers to cover shifts needing last-minute help on the Collaborative Desk. Paul’s eagerness to help librarians and staff from around the state shows true dedication to the collaborative program. His virtual reference knowledge reaches customers in a true time of need. 

Paul is a crucial member of the Ask A Librarian program. Please help me congratulate this month’s SuperStar winner, Paul Wartenberg from Bartow Public Library.

Mallary is a graduate assistant at the Harold Goldstein Library on FSU Campus. In addition to assisting Harold Goldstein with coverage of their local desk and statewide shifts, Mallary volunteers to cover shifts needing last-minute help on both the Academic Desk and the Collaborative Desk in Ask a Librarian. Staff across Florida benefit from her willingness to help, and Mallary’s patrons benefit from her patient and guiding customer service. ​

Mallary is a beneficial member of the Ask A Librarian program. Please help me congratulate this month’s SuperStar winner, Mallary Rawls from Goldstein Library.

OCLS – July 2014 SuperStars

This month, we recognize a library system that has played an outstanding part in implementing Ask A Librarian.  July’s AAL SuperStar recipient is Orange County Library System.  

Orange County Library System is dedicated to the collaborative Ask A Librarian desk and is committed to staffing it. ​For several years, they have also had a strong presence staffing a daily local desk, encouraging local virtual reference for their public patrons.

Orange County Library System engages their users from multiple access points – in-person, phone, email, text and chat. The Ask A Librarian team would like to thank Orange County Public Library for integrating the virtual desk into your daily workflow and helping the service grow in new directions.  

Please help me congratulate this month’s AAL Superstar winner, Orange County Library System.

Kirsty is the Evening Reference Librarian at the Bradenton Campus at SCF Libraries. She has been nominated for several exemplary reference awards over the years.

Kirsty staffs four night shifts every week and always works to ensure her hours are what is best for the desk. She picks up extra shifts needing help on Collaborative, and she is always positive, pleasant, and engaging.

Kirsty is a joy to work with and a valuable team member for the AAL service. Please help me congratulate this month’s SuperStar winner, Kirsty Beauchamp, from State College of Florida.

Alyse Ergood is an Associate University Librarian and Lauri Rebar is the Assistant University Librarian for Reference and Instruction. Lauri is also an October 2012 and October 2013 winner of a deatiled and teaching examplary reference award.

In addition to staffing ongoing weekly hours for FAU’s local desk, Lauri and Alyse frequently volunteer for the Ask a Librarian statewide Academic and Collaborative Desks, and they also hop on during emergency calls-for-help.  Alyse has provided extensive, one-on-one guidance to several Florida librarians in her role as Ask a Librarian Mentor. Alyse and Lauri are knowledgeable, enthusiastic, and represent Florida Atlantic University in a truly positive light. They have assisted patrons across the state, and we are all appreciative of their help!

Alyse and Lauri are a wonderful team and a dynamic duo for the program!

Please help me congratulate this month’s SuperStar winners, Alyse Ergood and Lauri Rebar !

Hadi Sheikhnia is the librarian for Kesier University in West Palm Beach. He has been nominated for several exemplary reference awards. In addition to staffing weekly statewide hours, Hadi always helps pick up extra shifts when we are short staffed on the collaborative desk. Hadi also helps market AAL by promoting us on Twitter & personal pages. He is always outgoing and VERY friendly to everyone on the desk.

Hadi has that infectious personality that shines for Ask a Librarian! Thank you Hadi for all your contributions to the collaborative service.

Please help me congratulate this month’s SuperStar winner, Hadi Sheikhnia!

Mary Beth Isaacson is the Avon Park librarian for the Heartland library Cooperative (HLC). HLC joined the AAL cooperative program in March of 2013. In addition to staffing weekly statewide hours with her fantastic colleague Maria, Mary Beth has consistently helped pick up extra shifts when we have understaffed hours on the collaborative desk. Her enthusiasm to help when library staff are needed ensures that residents across Florida receive help when they need it most.

Mary Beth has been an incredible supporter of Ask a Librarian which benefits the staff and patrons! Thank you Mary Beth! Your zealous contributions have greatly helped the collaborative service.

Please help me congratulate this month’s SuperStar winner, Mary Beth Isaacson!