Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. November’s AAL SuperStar recipient is Juli Davis from St Johns County.
Juli Davis is the Digital Librarian at the St. Johns County Public Library System in St. Augustine. After starting out several years ago as a volunteer for the library system, she eventually joined the reference team and is now the Site Coordinator for St. Johns. Julie takes real ownership of helping on the Collaborative Desk and is a terrific team player with AAL. From picking up multiple one-time statewide shifts to responding to individuals seeking a last-minute replacement on AskRef, she is always jumping on to help her statewide colleagues in a time of need.
Her outstanding efforts to help Ask a Librarian benefits the staff, patrons and students! Thank you Juli, your dedication and effort to the program is commendable!
Please help me congratulate this month’s SuperStar winner, Juli Davis!
This month, we recognize a library system that has played an outstanding part in implementing Ask a Librarian. October’s AaL SuperStar recipient is Pasco County Library System.
Pasco County Library System is dedicated to the collaborative Ask a Librarian desk and is committed to staffing it. Every time a new librarian is added to the library staff, that person is trained in Ask a Librarian and the library adds an additional hour of collaborative desk coverage – covered by that person. Over time, using this model, Pasco’s collaborative desk coverage has grown from 5 shifts to 12 shifts a week.
A Big Thank you to Pasco County Library System, for everything they do to make AAL a collaborative success. Please help us congratulate our October SuperStar recipients, Pasco County Library System.
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. August’s AAL SuperStar recipient is Caroline Reed from New College of Florida (NCF).
Caroline Reed is the Director of Research, Instruction and Outreach services at the Jane Bancroft Cook Library in Sarasota. Caroline has been with NCF since 1997. She is a strong team member of the Ask A Librarian Service who helps on the statewide desk; has a positive outlook; and promotes local and statewide desk participation to NCF staff.
She always jumps on board and volunteers for beta testing to support new enhancements and features in Ask A Librarian. She was an enthusiastic participant in the launch of the new dedicated texting enhancement. Caroline has always incorporated every aspect of AAL into the learning community in their library and her hard work never goes unnoticed.
This month, we are recognizing a library system that has played an outstanding part in the way Ask a Librarian operates. July’s AaL SuperStar recipient is Seminole County Public Library.
Seminole County joined AaL in October 2011 and has incorporated it into their everyday reference service. Librarians staffing reference desks in all branches throughout the county staff the Ask a Librarian desk as part of their desk assignment. At minimum, one person from each branch is staffing the library’s local chat desk.
Seminole County is committed to making themselves available to their users from a variety of access points – in-person, phone, email and live chat – all of the hours they are open. The Ask a Librarian team would like to thank Seminole County Public Library for integrating the virtual desk into your daily workflow and helping the service grow in new directions.
Please help me congratulate this month’s SuperStar winner, Seminole County Public Library System.
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. June’s AAL SuperStar recipient is Erick Dominicis from Miami Dade College.
Erick Dominicis is the Campus Director of Learning Resources at Miami Dade College, Kendall Campus. Erick has been with Miami Dade College for about 14 years. He has been involved with Ask a Librarian for several years, and since taking over as Site Coordinator for Miami Dade College in September 2011, has worked hard to revamp collaboration with the amazing staff at MDC to encourage participation, statewide collaboration, and increase local usage statistics.
His efforts to promote Ask a Librarian services and benefits to staff and students deserve hearty recognition. Erick, your dedication and effort has not gone unnoticed!
Please help me congratulate this month’s SuperStar winner, Erick at email@example.com.
This month, we are recognizing a Library system that has played an outstanding part in the way Ask a Librarian operates. May’s AaL SuperStar recipient is Florida State University Library System (FSU).
FSU envisioned a whole new way of utilizing Ask a Librarian when they joined in August 2011. They view Ask a Librarian as an integral part of they way they serve their patrons everyday, from every page of their website and they do it from an FSU locally-branded desk.
FSU staffs their FSU-branded desk every hour that the library is open – a total of 134 hours per week. The local desk is their Ask a Librarian interface and they staff the collaborative desk as their contribution to the collaborative project.
The Ask a Librarian team would like to thank FSU for changing the way we think of Ask a Librarian – first as a local service and then as a statewide collaborative service.
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. April’s AAL SuperStar recipient is Debora Stewart from Palm Beach Atlantic University.
Debora is a reference librarian at Warren Library in West Palm Beach. She has been at PBA since April of 2000. She is a past Exemplary Reference winner for a teaching chat in both April of 2010 and 2012. Debora has been nominated for this award several times.
Debora has been a strong supporter of the Ask a Librarian program since they joined in July of 2004. She staffs two Academic Desk hours per week for her library.
Debora’s dedication to the program is TERRIFIC! She enjoys finding information and helping AAL patrons get exactly what they are looking for. Her love for learning brings strength to the program for our students and patrons using the service.
Please help me congratulate this month’s SuperStar winner, Debora Stewart at DEBORA_STEWART@pba.edu.
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. This month’s AAL SuperStar winner is Susan Livingston from South Florida State College.
Susan is a librarian at the main campus in Avon Park. She is a past Exemplary Reference winner for a detailed chat in April 2007, teaching chat in June 2007 and April and October of 2008. Susan is also a mentor for the AAL program, asking pretend-chat questions to new trainees. She has also presented the workshop “Customer Service, or How to Win an Exemplary Reference Award” with co-presenter Pat Barbier several times for Ask a Librarian members.
Susan has been a backbone to the Ask a Librarian program since they joined. If there is a call for help on the lists, Susan is there to help out her fellow colleagues. She chooses to staff regular evening hours, with the express intention of assisting her statewide colleagues most in need of help.
Susan is an AMAZING supporter of Ask a Librarian and her dedication to the program will certainly be missed! This is a special time for Susan as she will be retiring in May of this year. Her hard work NEVER goes unnoticed.
Please help me congratulate this month’s Honorary SuperStar winner, Susan Livingston.