by Kelly Doty | Jul 8, 2013 | Motivational Minute, News
This week’s motivational minute is from James Larson at Palm Beach County Library System. He had a question from a student at St. Petersburg College looking for information on endocarditis that was written/published by a nursing journal or professional... by Kelly Doty | Jul 3, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 2 askalibrarian.mobi Mobile Chat Sessions 250 Facebook 3 Standard Chat Sessions 1,751 Instant Invite Chat Sessions 105 Widget Chat Sessions 1,364 Total Chat Sessions 3,544 E-mail Sessions 1,334 Text Sessions 377 June 2013 total... by Kelly Doty | Jul 3, 2013 | News, SuperStar
This month, we are recognizing a library system that has played an outstanding part in the way Ask a Librarian operates. July’s AaL SuperStar recipient is Seminole County Public Library. Seminole County joined AaL in October 2011 and has incorporated it into their... by Kelly Doty | Jun 4, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 9 askalibrarian.mobi Mobile Chat Sessions 326 Facebook 3 Standard Chat Sessions 1,842 Instant Invite Chat Sessions 53 Widget Chat Sessions 1,183 Total Chat Sessions 3,416 E-mail Sessions 1,374 Text Sessions 362 May 2013 total... by Kelly Doty | Jun 3, 2013 | News, SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. June’s AAL SuperStar recipient is Erick Dominicis from Miami Dade College. Erick Dominicis is the Campus Director of Learning Resources at Miami... by Kelly Doty | May 16, 2013 | Customer Service, News, Reference, Training
OCLC: Engaging with Patrons Online Friday, June 14 — 12:00 pm, Eastern (9:00 am, Pacific) What makes a chat session good and what makes a chat session exceptional? Carla Pfahl, Coordinator of AskMN (Minnesota’s statewide virtual reference service), and Merrie...