by Kelly Doty | Mar 1, 2013 | News, SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. This month’s AAL SuperStar winner is Susan Livingston from South Florida State College. Susan is a librarian at the main campus in Avon... by Kelly Doty | Feb 5, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 5 askalibrarian.mobi Mobile Chat Sessions 202 Standard Chat Sessions 2243 Instant Invite Chat Sessions 72 Widget Chat Sessions 1487 Total Chat Sessions 4,009 E-mail Sessions 1,692 Text Sessions 511 January 2013 total sessions... by Kelly Doty | Feb 4, 2013 | News, SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. This month’s AAL SuperStar winner is Barbara Gundersen from the University of Florida, George A. Smathers Libraries. Barbara is the AAL Site... by smithm | Jan 25, 2013 | News
by Kelly Doty | Jan 25, 2013 | News
Matt Smith has installed a new platform for users to submit technical support questions for Ask a Librarian. The new Help Desk lets you submit a request ticket and walks you through a series of questions to pin point what technical support you need. Once you submit a... by Kelly Doty | Jan 8, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 12 askalibrarian.mobi Mobile Chat Sessions 147 Standard Chat Sessions 1,527 Instant Invite Chat Sessions 23 Widget Chat Sessions 731 Total Chat Sessions 2,440 E-mail Sessions 1,081 Text Sessions 327 December 2012 total sessions...