by Kelly Doty | Jun 14, 2012 | News, SuperStar
Our first winner is Lena Phelps, Chair of Library Services at South Florida Community College Library. Lena always goes above and beyond her duties on the statewide desk, jumping on to help her colleagues or picking up extra shifts. Her enthusiasm for... by Kelly Doty | Jun 12, 2012 | Agent Console, Customer Service, Mobile, News, Reference, Texting, Training
Confused about Texting in Ask a Librarian? Register today for a Texting Webinar: Friday, June 29, 10-11 am ET Thursday, September 6, 2-3 pm ET Monday, October 15, 10-11 am ET Space is still available in these Ask a Librarian Texting webinars, which offer staff a... by Kelly Doty | Jun 11, 2012 | Agent Console, Customer Service, FYI - Interesting Tidbits, News, Reference, Training
E-Gov and the Get Help Florida Website Monday, June 11, 2012 (registration closing soon!) 2-3 pm ET Ask a Librarian Email Workshop Tuesday, July 3, 2012 2:30-3:30 pm ET Florida Digital Newspaper Library Wednesday, July 18, 2012 10:30-11:30 am ET Site Coordinator... by Kelly Doty | Jun 7, 2012 | News, SuperStar
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Each month, the Ask a Librarian team will pick an outstanding member that... by Kelly Doty | Jun 6, 2012 | News, Statistics
Usage Summary askalibrarian.mobi Mobile Chat Sessions 179 Standard Chat Sessions 2,840 Instant Invite Chat Sessions 57 Widget Chat Sessions 1138 Total Chat Sessions 4,214 E-mail Sessions 1,595 Text Sessions 483 May 2012 total sessions 6,290 Fiscal 2011-2012 58,912...