by Kelly Doty | Apr 23, 2012 | Customer Service, E-Books, FEL, FYI - Interesting Tidbits, Gale Resources, Local Patrons, News, Reference, Training
My Virtual Community: Reaching out to your Local Patrons through the Local Desk Monday, April 30, 2012 (registration closing soon!) 10-11 am ET Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2012 2-3 pm ET High... by smithm | Apr 17, 2012 | Admin, News
Matt Smith, technical assistant for Ask a Librarian, will be available to answer any technical support questions you may have. For an technical issues, including Oracle, Java, browser, or any other technical trouble shooting, please contact Matt Smith directly... by Kelly Doty | Apr 16, 2012 | E-Books, FEL, Gale Resources, News, Reference, Training
Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books... by Kelly Doty | Apr 12, 2012 | Advocacy, News
Please write to your elected officials during 2012 National Library Week to let them know how important libraries are to you and your community. Tell them about how much your community, your state, needs its libraries! Support your state’s libraries now by... by Kelly Doty | Apr 9, 2012 | Agent Console, News, Training
High Anxiety: Increasing your Comfort Level on the Statewide Desk May Session: Wed., May 30, 2012, 10-11 am ET August Session: Wed., Aug. 22, 2012, 10-11 am ET Does the idea of answering statewide chat questions make you feel hesitant and uncomfortable? Do you feel a...