by Kelly Doty | Apr 13, 2011 | News
Have you tried FLA’s automated contact tool yet? It allows you to voice your support of Florida’s libraries with just a few clicks. Just enter your contact information and choose from email or print delivery. You can use the fully-crafted default message... by smithm | Apr 5, 2011 | News, Statistics, Uncategorized
The following statistics are now available for the month of March 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Mar 30, 2011 | Customer Service, Exemplary Reference Awards, News, Training
Please register now for our upcoming webinar: Hot Topics: Customer Service Excellence, or How to Win an Exemplary Reference Award Mon., June 6, 2011 – 1:30 – 3:00 pm ET Each month, the Quality Assurance Workgroup presents awards in 3 areas – Brief, Detailed,... by Kelly Doty | Mar 30, 2011 | March Madness Month, Marketing, News, WOMM
** Note: If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun activities… all for the chance to brag about our... by Kelly Doty | Mar 28, 2011 | Customer Service, March Madness Month, Marketing, News, WOMM
** Note: If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun activities… all for the chance to brag about our incredible... by Kelly Doty | Mar 25, 2011 | March Madness Month, Marketing, News, Reference, Uncategorized, WOMM
** Note: Hey, you’re not seeing Librarlyn’s photo! If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun...