by Kelly Doty | Dec 8, 2010 | Customer Service, Marketing, Mobile, News, Texting
Text Messaging was introduced by Ask a Librarian on October 25th with little fanfare for the users. While all of us, were training, creating scripts and otherwise preparing – we expected initial growth to be slow and did little promotion for this new service... by smithm | Dec 3, 2010 | News, Statistics
Once again, Ask a Librarian experienced a record month! 5,255 Live Chat Sessions (an 6% increase from last November) 1,352 Email Sessions (a 25% increase from last November) 566 text messages (our first complete month of texting!) Summary report for the state: AAL... by Kelly Doty | Sep 8, 2010 | News, Statistics
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Better late than never! Here are the additional statistics promised last... by smithm | Aug 2, 2010 | Marketing, News
Askalibrarian.org has updated it’s look! The slide shows running on each library’s custom portal page has new images. As an enhancement, we now 3 slide shows- academic, general and K12! by Kelly Doty | Jul 13, 2010 | News
We are thrilled to announce USF Libraries has joined Ask a Librarian and will begin staffing in August. Please welcome them when you see them online! by smithm | Jul 7, 2010 | News
Please take a moment to update your records, my new email address is silveirad at tblc.org