by smithm | Feb 25, 2011 | AaL Day, Customer Service, Local Patrons, Marketing, News, WOMM
Happy Friday, everyone – The xtranormal video our AaL intern Kira Smith made for Ask a Librarian Day 2011 would be perfect to show your users! If your library maintains a blog or other social networking page for users, consider posting her 1-minute video that... by Kelly Doty | Feb 24, 2011 | AaL Day, Marketing, News, WOMM
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News On Ask a Librarian Day this past Tuesday, Ask a Librarian answered 283... by smithm | Feb 22, 2011 | AaL Day, Marketing, News, WOMM
Ask a Librarian Day Third Annual Tuesday, February 22, 2011 Today is Ask a Librarian Day! Today marks the third annual Ask a Librarian Day, a statewide effort to increase awareness of Ask a Librarian to other library staff as well as library users. ... by Kelly Doty | Dec 8, 2010 | Customer Service, Marketing, Mobile, News, Texting
Text Messaging was introduced by Ask a Librarian on October 25th with little fanfare for the users. While all of us, were training, creating scripts and otherwise preparing – we expected initial growth to be slow and did little promotion for this new service... by smithm | Dec 3, 2010 | News, Statistics
Once again, Ask a Librarian experienced a record month! 5,255 Live Chat Sessions (an 6% increase from last November) 1,352 Email Sessions (a 25% increase from last November) 566 text messages (our first complete month of texting!) Summary report for the state: AAL... by Kelly Doty | Sep 8, 2010 | News, Statistics
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Better late than never! Here are the additional statistics promised last...