June Statistics

Another great month!!! Ask a Librarian assisted 3,864 users via live chat and 1,207 via email.    This is a 32% increase live chat sessions  from last June.  So far this year, we’ve had 52,071 sessions. A summary report is available here: Summary Report Detailed...

May Statistics

May statistics for Ask a Librarian.    Compared with last May, Ask a Librarian saw a 54% increase in live chat sessions with 4,288 sessions!!! A summary is available here: Summary Report May 2010 Reports by Library and County: Total Chat By Entry Point – May...

April Ask a Librarian Statistics

Ask a Librarian had another great month.   We had a 40% increase in live chat sessions from last April and overall we have assisted 32% more users this year than last year at the same point. A summary report is available in our Ask a Librarian Summary Report Reports...

Ask a Librarian User Forum at the FLA Annual Conference.

We hope you will be able to join us at next week’s Ask a Librarian User Forum at the FLA Annual Conference. We have lots of exciting news to share with you. The program will be on Wed, April 7th at 1:30 in Salon 12. The program will feature: Exemplary Reference Award...