by Kelly Doty | Feb 9, 2010 | News, Statistics
The Quarterly Ask a Librarian User Survey is now live. The survey will pop-up at the end of a session automatically if the user doesn’t have pop-up blockers. However, you are encouraged to send the user survey script at the end of the session and push the survey (the... by Kelly Doty | Feb 8, 2010 | News, The Director's Chair
It’s time for the public to choose the winner of The Director’s Chair, a contest in which Florida high school students submitted commercials to promote Ask a Librarian. A panel of judges selected the top five videos from all of the entries, and now the public will... by smithm | Feb 4, 2010 | News, Statistics
What a month! We were definitely back from the holiday break. We had a 39% increase in live chat sessions from January of last year!!!! A summary report of January is available here. Detail Reports for individual libraries and counties are available as well: Jan 10...