by smithm | Sep 15, 2010 | Training
The archive of the session “When Teens Attack!: Tips for dealing with 12 year olds and other difficult customers on chat reference” is available now at http://www.sos.wa.gov/quicklinks/Ref22-2010-09-14 Keep an eye on the Ref22 site for more info about future sessions:... by Kelly Doty | Sep 11, 2010 | Training
Space is still available in the following Ask a Librarian workshops: Ask a Librarian Training @ Pasco County Library System – Hudson Branch – Wed., Sept. 15, 10:30a – 4:30p ET Ask a Librarian Online E-mail Workshop – Wed., Sept. 22, 2:00... by smithm | Sep 8, 2010 | Training
I am really excited to announce that Washington State has invited our librarians to attend an incredible webinar series they are hosting called Ref22. On September 14th from 2-3 PT (that is 5-6pm ET), they are presenting “When Teens Attack!: Tips for dealing with 12... by Kelly Doty | Aug 18, 2010 | Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Jul 21, 2010 | Training
Presentations for yesterday’s hot topics are now available! The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease. One of the most difficult tasks on Ask a Librarian is... by Kelly Doty | Jul 8, 2010 | Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take...