by smithm | Feb 4, 2011 | Statistics, Uncategorized
The following statistics are now available for the month of January 2011: Chat by Entry Point Email by Entry Point Text by Entry Point AaL Summary Report (Added on Feb. 10th) Report by County (Added on Feb. 11th) Have a great... by Kelly Doty | Jan 26, 2011 | Uncategorized
Hello, I just wanted to take a moment to say goodbye. As you know, today is my last day with Ask a Librarian and TBLC. I can not tell you how much I will miss the service and look forward to watching it continue to grow. If you need assistance, please contact the Ask... by smithm | Jan 18, 2011 | Uncategorized
Ask a Librarian rolled out an enhanced user interface today. The new interface presents a modern, sleek chat window to users within the existing page. With this enhancement, the user no longer has a new window launched. Creating a more user friendly session for the... by Kelly Doty | Aug 2, 2010 | Uncategorized
New College of Florida (Jane Bancroft Cook Library) has joined Ask a Librarian and should be live this month. Please take a moment to welcome them when you see them online! by Kelly Doty | Jul 30, 2010 | Uncategorized
It almost slipped by unnoticed- but on Wednesday, Ask a Librarian turned 7!!!! Happy Birthday Ask a Librarian!!!! And a virtual piece of cake for everyone who works so hard to ensure users get the answers they need – at their moment of need! by | Jul 26, 2010 | Uncategorized
Hi Everyone, In a behind-the scene move, that was not suppose to effect many things. TBLC migrated our email system. Unfortunately, there were a few complications and unexpected issues with this migration and as you have noticed – the Ask a Librarian Electronic...