News

March 2017 Statistics

Ask a Librarian March 2017 Statistics
Source Sessions
Chat 3274
SMS 321
Email 2023
Twitter 2
Total 5620

SMS by entry point

SMS by Entry Point
SMS by Entry Point

Chat by entry point

Chats by entry point
Chats by entry point

Chats by widget

Chats by Entry Point
Chats by Entry Point

Chats by Day

Daily Chat

Chats by Hour

Chats by hour

Chats by browser

Chats by browser

Chats by Operating System

Chats by Operating System

Page Views

Pageviews
Pageviews

Top Content

Top Content
Top Content

Top Referrals

April Closing Date 2017

Local chat, email, and SMS functions will remain available during the closure. You will not see the option to monitor the collaborative desks Sunday, but they will reappear on Monday when we reopen. 

February 2017 Statistics

Ask a Librarian February 2017 Statistics
Source Sessions
Chat 3232
SMS 305
Email 1797
Total 5334

SMS by entry point

SMS
SMS

Chat by entry point

Chats by entry point
Chats by entry point

Chats by widget

Widgets

Chats by browser

Browsers

Chats by Operating System

OS

January 2017 Statistics

Ask a Librarian January 2017 Statistics
Source Sessions
Chat 3059
SMS 321
Email 2022
Total 5402

SMS by entry point

SMS by source
SMS by source

Chats by entry point

Chats by source
Chats by source

Chats by widget

Chats by widget

Chats by browser

Chats by browser

Chats by OS

Chats by OS

Local FAQ Pageviews

Local FAQ pageviews
Local FAQ pageviews

December 2016 Statistics

Ask a Librarian December 2016 Statistics
Source Sessions
Chat 1820
SMS 240
Email 1394
Total 3454

SMS by entry point

SMS by source
SMS by source

Chats by entry point

Chats by source
Chats by source

Chats by widget

Chat by widget

Chats by browser

Chats by browser

Chats by OS

Chats by OS