AMP: Ask a Librarian Accelerated Mobile Page
When you search google for “Ask a Librarian” on a phone, the first result is Ask a Librarian’s AMP page. Google shows that this is a valid AMP page by placing the AMP logo and name before the Search Result Snippet.
AMP Specification and page caching by Google result in very fast page loads
AMP logo
Ask a Librarian created an AMP page for statewide chat in August 2016. Chats from this chat widget began the next month.
Conversion Rate of 70.9%
While only 31 patrons viewed this page, it resulted in 22 chats offered. This is an extremely high conversion rate of 70.9%
What kind of questions are answered?
- Lake County librarian helping Orange County patron place a hold on a book at OCLS
- Patron wanting an ebook
- 5th grader needing help with a book
- Patron having Kindle trouble
- Patron directed to FLE for databases
- St. Petersburg Library System librarian helping a Leon Country patron find a book at the Main Library
Who else publishes AMP pages?
Many sites now publish AMP pages. Here are some screenshots from the Google mobile news carousel, which are all AMP pages. 
Page Size 98KB, Load time 0.7s, 4 requests
The AMP specification and Google caching result in a fast-loading page.
Ask a Librarian AMP page search results
AMP page search results
Ask a Librarian AMP page screenshot
Chats from AMP page by Operating System
Chats from AMP page by Browser
Chats answered and missed
AMP chats offered and answered
Leon County Public Library Stats March 2017 – March 2018
Delray Beach Widget Testing
PBSC embedded widget demo
October 2018-September 2019 Holiday Closings
Ask a Librarian collaborative desks (Statewide and Academic) will close on the following days. You will not see the option to staff these desks until we reopen them the next day. Your library’s local desk will remain available to staff if you choose to do so during these closures.
November 2018
*Special Academic Desk Closure November 22 through January 1*
11/11-11/12 (Sunday and Monday) Veterans Day
11/22-11/23 (Thursday and Friday) Thanksgiving
December 2018
12/23-1/1 (Sunday through Tuesday) Winter Break
January 2019
*Academic Desk Reopens on 1/2
1/21 (Monday) MLK Jr. Day
April 2019
4/21 (Sunday) Easter Sunday
May 2019
5/27 (Monday) Memorial Day
July 2019
7/4/18 (Thursday)- 4th of July
September 2019
9/2 (Monday) Labor Day
LeRoy Collins Leon County Public Library Stats March 2017 – March 2018
Manatee County Public Library System Stats March 2017 – March 2018
Jan-Sept 2018 Holiday Closings
Ask a Librarian collaborative desks (Statewide and Academic) will close on the following days. You will not see the option to staff these desks until we reopen them the next day. Your library’s local desk will remain available to staff if you choose to do so during these closures.
JANUARY 
1/15/18 (Monday)- MLK Day
APRIL
4/1/18 (Sunday)- Easter
MAY
5/28/18 (Monday)- Memorial Day
JULY
7/4/18 (Wednesday)- 4th of July
SEPTEMBER
9/3/18 (Monday)- Labor Day