February 2017 Statistics
| Source | Sessions |
|---|---|
| Chat | 3232 |
| SMS | 305 |
| 1797 | |
| Total | 5334 |
SMS by entry point
SMS
Chat by entry point
Chats by entry point
Chats by widget
Chats by browser
Chats by Operating System
January 2017 Statistics
| Source | Sessions |
|---|---|
| Chat | 3059 |
| SMS | 321 |
| 2022 | |
| Total | 5402 |
SMS by entry point
SMS by source
Chats by entry point
Chats by source
Chats by widget
Chats by browser
Chats by OS
Local FAQ Pageviews
Local FAQ pageviews
Closing for MLK Day 2017
We’ll be shutting off the collaborative desks for MLK Day. If your library monitors through a shared account, remember to keep these desks closed – all other users shouldn’t see an option to staff.
If you have any questions, contact the Help Desk!
December 2016 Statistics
| Source | Sessions |
|---|---|
| Chat | 1820 |
| SMS | 240 |
| 1394 | |
| Total | 3454 |
SMS by entry point
SMS by source
Chats by entry point
Chats by source
Chats by widget
Chats by browser
Chats by OS
November 2016 Statistics
| Source | Sessions |
|---|---|
| Chat | 3532 |
| SMS | 365 |
| 1806 | |
| Total | 5703 |
SMS by entry point
Chats by entry point
Chats by widget
Chats by browser
Chats by OS
October 2016 Statistics
| Source | Sessions |
|---|---|
| Chat | 4250 |
| SMS | 431 |
| 2182 | |
| Total | 6863 |
Chats by entry point
Chats by widget
Chats by browser
Chats by OS
Closed for Veteran’s Day – NOV 11, 2016
Hurricane Matthew Closing
As Hurricane Matthew continues a western shift, Ask a Librarian has decided to close Friday. We ask that if your library needs to miss a collaborative or academic shift today or Thursday due to library closings, to please contact the AskRef listserv.
You will not see an option to staff the collaborative or academic desks on Friday. If you have any questions, please contact the Help Desk.