Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. August’s AAL SuperStar recipient is Mallary Rawls, Florida State University Goldstein Library. 

Mallary is a graduate assistant at the Harold Goldstein Library on FSU Campus. In addition to assisting Harold Goldstein with coverage of their local desk and statewide shifts, Mallary volunteers to cover shifts needing last-minute help on both the Academic Desk and the Collaborative Desk in Ask a Librarian. Staff across Florida benefit from her willingness to help, and Mallary’s patrons benefit from her patient and guiding customer service. ​

Mallary is a beneficial member of the Ask A Librarian program. Please help me congratulate this month’s SuperStar winner, Mallary Rawls from Goldstein Library.

OCLS – July 2014 SuperStars

This month, we recognize a library system that has played an outstanding part in implementing Ask A Librarian.  July’s AAL SuperStar recipient is Orange County Library System.  

Orange County Library System is dedicated to the collaborative Ask A Librarian desk and is committed to staffing it. ​For several years, they have also had a strong presence staffing a daily local desk, encouraging local virtual reference for their public patrons.

Orange County Library System engages their users from multiple access points – in-person, phone, email, text and chat. The Ask A Librarian team would like to thank Orange County Public Library for integrating the virtual desk into your daily workflow and helping the service grow in new directions.  

Please help me congratulate this month’s AAL Superstar winner, Orange County Library System.

Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. June’s AAL SuperStar recipient is Kirsty Beauchamp, from State College of Florida Manatee-Sarasota (SCF).

Kirsty is the Evening Reference Librarian at the Bradenton Campus at SCF Libraries. She has been nominated for several exemplary reference awards over the years.

Kirsty staffs four night shifts every week and always works to ensure her hours are what is best for the desk. She picks up extra shifts needing help on Collaborative, and she is always positive, pleasant, and engaging.

Kirsty is a joy to work with and a valuable team member for the AAL service. Please help me congratulate this month’s SuperStar winner, Kirsty Beauchamp, from State College of Florida.

Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. May’s AAL SuperStar recipients are Alyse Ergood and Lauri Rebar from Florida Atlantic University.

Alyse Ergood is an Associate University Librarian and Lauri Rebar is the Assistant University Librarian for Reference and Instruction. Lauri is also an October 2012 and October 2013 winner of a deatiled and teaching examplary reference award.

In addition to staffing ongoing weekly hours for FAU’s local desk, Lauri and Alyse frequently volunteer for the Ask a Librarian statewide Academic and Collaborative Desks, and they also hop on during emergency calls-for-help.  Alyse has provided extensive, one-on-one guidance to several Florida librarians in her role as Ask a Librarian Mentor. Alyse and Lauri are knowledgeable, enthusiastic, and represent Florida Atlantic University in a truly positive light. They have assisted patrons across the state, and we are all appreciative of their help!

Alyse and Lauri are a wonderful team and a dynamic duo for the program!

Please help me congratulate this month’s SuperStar winners, Alyse Ergood and Lauri Rebar !