October 2013 Statistics
Usage Summary
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Training
Self-Paced Training Program Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours | ||||||||||||||||||||||||||||||||||||||||||||
Live Chat
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
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Yearly Comparison October 2012 vs October 2013 |
September 2013 Statistics
Usage Summary
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Training
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Live Chat
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
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Yearly Comparison September 2012 vs September 2013 |
October 2013 SuperStar
This month, we recognize a library system that has played an outstanding part in implementing Ask a Librarian. October’s AaL SuperStar recipient is Pasco County Library System.
Pasco County Library System is dedicated to the collaborative Ask a Librarian desk and is committed to staffing it. Every time a new librarian is added to the library staff, that person is trained in Ask a Librarian and the library adds an additional hour of collaborative desk coverage – covered by that person. Over time, using this model, Pasco’s collaborative desk coverage has grown from 5 shifts to 12 shifts a week.
A Big Thank you to Pasco County Library System, for everything they do to make AAL a collaborative success. Please help us congratulate our October SuperStar recipients, Pasco County Library System.
September 2013 SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. September’s AAL SuperStar recipient is Leila Gibradze, Associate Director of Goldstein Library at Florida State University.
Leila’s support of the Academic and Collaborative Desks in Ask a Librarian has been phenomenal. She picks up many last-minute statewide shifts on the Academic and Collaborative Desks to ensure our Florida patrons have help, and she encourages her staff to do the same. Her team covers several regular statewide hours each week – including several hours on Sundays, when Ask a Librarian has fewest academic libraries staffing the statewide desk.
In addition, Leila coordinates a substantial local desk for Goldstein FSU patrons during all the hours the library is open: Monday – Thursday: 8 am to 9 pm; Fridays: 8 am to 4:30 pm; Saturdays: 10:30 am to 5:30 pm; Sundays: 1:30 pm to 9:30 pm. She also coordinates the AAL scheduling for Goldstein and ensures that all staff receive adequate training. They also encourage local faculty to incorporate Ask a Librarian into their lesson plans.
The Goldstein Library was one of the first AAL participating libraries when we began beta testing of the first software. Their commitment to AAL has been outstanding over the last 10 years. Without their dedication, AAL would not be the strong program it is today.
Thank you, Leila, for everything you do to make AAL a collaborative success. Please help me congratulate our September SuperStar, Leila Gibradze.
August 2013 Statistics
Usage Summary
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Training
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Live Chat
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
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Yearly Comparison August 2012 vs August 2013 |
Library Closed Sign
July 2013 Statistics
Usage Summary
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| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
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Entry by Location July 2013 Entry by Location |
Yearly Comparison July 2012 vs July 2013 |
August 2013vSuperStar
August 2013 SuperStar, Caroline Reed, New College of Florida
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. August’s AAL SuperStar recipient is Caroline Reed from New College of Florida (NCF).
Caroline Reed is the Director of Research, Instruction and Outreach services at the Jane Bancroft Cook Library in Sarasota. Caroline has been with NCF since 1997. She is a strong team member of the Ask A Librarian Service who helps on the statewide desk; has a positive outlook; and promotes local and statewide desk participation to NCF staff.
She always jumps on board and volunteers for beta testing to support new enhancements and features in Ask A Librarian. She was an enthusiastic participant in the launch of the new dedicated texting enhancement. Caroline has always incorporated every aspect of AAL into the learning community in their library and her hard work never goes unnoticed.