October 2013 SuperStar
This month, we recognize a library system that has played an outstanding part in implementing Ask a Librarian. October’s AaL SuperStar recipient is Pasco County Library System.
Pasco County Library System is dedicated to the collaborative Ask a Librarian desk and is committed to staffing it. Every time a new librarian is added to the library staff, that person is trained in Ask a Librarian and the library adds an additional hour of collaborative desk coverage – covered by that person. Over time, using this model, Pasco’s collaborative desk coverage has grown from 5 shifts to 12 shifts a week.
A Big Thank you to Pasco County Library System, for everything they do to make AAL a collaborative success. Please help us congratulate our October SuperStar recipients, Pasco County Library System.
September 2013 SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. September’s AAL SuperStar recipient is Leila Gibradze, Associate Director of Goldstein Library at Florida State University.
Leila’s support of the Academic and Collaborative Desks in Ask a Librarian has been phenomenal. She picks up many last-minute statewide shifts on the Academic and Collaborative Desks to ensure our Florida patrons have help, and she encourages her staff to do the same. Her team covers several regular statewide hours each week – including several hours on Sundays, when Ask a Librarian has fewest academic libraries staffing the statewide desk.
In addition, Leila coordinates a substantial local desk for Goldstein FSU patrons during all the hours the library is open: Monday – Thursday: 8 am to 9 pm; Fridays: 8 am to 4:30 pm; Saturdays: 10:30 am to 5:30 pm; Sundays: 1:30 pm to 9:30 pm. She also coordinates the AAL scheduling for Goldstein and ensures that all staff receive adequate training. They also encourage local faculty to incorporate Ask a Librarian into their lesson plans.
The Goldstein Library was one of the first AAL participating libraries when we began beta testing of the first software. Their commitment to AAL has been outstanding over the last 10 years. Without their dedication, AAL would not be the strong program it is today.
Thank you, Leila, for everything you do to make AAL a collaborative success. Please help me congratulate our September SuperStar, Leila Gibradze.
August 2013 Statistics
Usage Summary
| Top entry by chat
Training
| ||||||||||||||||||||||||||||||||||||||||||||
Live Chat
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
Visits by City
| Top 10 Page Visits
|
Entry by Location![]() August 2013 Entry by Location |
Yearly Comparison![]() August 2012 vs August 2013 |
Library Closed Sign
July 2013 Statistics
Usage Summary
| Top entry by chat
Training
| ||||||||||||||||||||||||||||||||||||||||||||
Live Chat
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. | ||||||||||||||||||||||||||||||||||||||||||||
Visits by City
| Visits-Browser & OS
|
Entry by Location![]() July 2013 Entry by Location |
Yearly Comparison![]() July 2012 vs July 2013 |
August 2013vSuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. August’s AAL SuperStar recipient is Caroline Reed from New College of Florida (NCF).
Caroline Reed is the Director of Research, Instruction and Outreach services at the Jane Bancroft Cook Library in Sarasota. Caroline has been with NCF since 1997. She is a strong team member of the Ask A Librarian Service who helps on the statewide desk; has a positive outlook; and promotes local and statewide desk participation to NCF staff.
She always jumps on board and volunteers for beta testing to support new enhancements and features in Ask A Librarian. She was an enthusiastic participant in the launch of the new dedicated texting enhancement. Caroline has always incorporated every aspect of AAL into the learning community in their library and her hard work never goes unnoticed.
Share your 10 Year Celebration Video with us!
Ask a librarian is celebrating 10 amazing years. We want you to help us celebrate by sharing a video of your favorite moment or any important chat you had while staffing Ask A Librarian. Or, just send a “happy anniversary” message. We want to hear from you!
Upload your video to YouTube or Vimeo and share it with us on our social networks. Post to our Facebook page,Instagram or Twitter Account! You can e-mail it to us too!
We will share your video on Friday at the 10 year celebration at the University of Central Florida.
Statewide Email – New Enhancement
The Ask A Librarian team is happy to announce the addition of statewide email to www.askalibrarian.org. Email is available to patrons 24 hours per day, seven days per week. Even if a student or patron does not select a local library, they can choose to send an email, and ask a question.
The Ask A Librarian Interns will be answering the statewide emails, and will forward any local email to the appropriate library. (And, of course, those staffing the Collaborative Desk are welcome to jump in and help!) We are excited to be able to provide the residents of Florida with 24/7 access to the statewide virtual reference service!