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Quarterly Ask a Librarian User Survey is now live

Feb 9, 2010 | ,

The Quarterly Ask a Librarian User Survey is now live. The survey will pop-up at the end of a session automatically if the user doesn’t have pop-up blockers. However, you are encouraged to send the user survey script at the end of the session and push the survey (the survey link is available in the URL Response Library).

The survey asks:
1- Was this your first time using Ask a Librarian?
2- Did you connect with a librarian today?
3- Was your question answered today?
4- Did the librarian show you any web-based library resources today (library catalog, databases, etc.)?
5- Did you think you would be able to use those same resources on your own, later on?
6- Do you think you will be more comfortable doing online research in the future?
7- Would you use the Ask a Librarian service again?
8- How did you hear about Ask a Librarian?
9-We welcome your comments or suggestions. Please let us know how we are doing, and how we can improve?
10- We are randomly following up on surveys to find out more about your Ask a Librarian experience. If you wish to be contacted, please provide the following information.

Please let me know if you have any questions.

Public voting begins in Ask a Librarian video contest – High school finalists need your votes!

Feb 8, 2010 | ,

It’s time for the public to choose the winner of The Director’s Chair, a contest in which Florida high school students submitted commercials to promote Ask a Librarian. A panel of judges selected the top five videos from all of the entries, and now the public will choose the winner by voting for their favorite video by Feb. 20, 2010.

Visit www.askalibrarian.org/thedirectorschair to cast your vote for the following videos:

• “The Ask a Librarian Alien” by Jack, Inlet grove High School (Riviera Beach)
• “I Want…Ask a Librarian” by Lauren, Park Vista High School (Lake Worth)
• “Ask a Librarian, Say What?” by Markella, Park Vista High School (Lake Worth)
• “Even Isaac Ask a Librarian!” by Michael, Seminole Ridge Community High School (Loxahatchee)
• “This Book Can Talk” by Shantel, Inlet grove High School (Riviera Beach)

December 2009 Statistics

Jan 6, 2010 |

December was a quieter month as normal, but we still were busier than last year.   We had a 20% increase in chat sessions from last year!  With the new year, we expect the service to continue growing….mainly because of all your hard work!

A summary report is available – AAL Stat Report (december 09)

Here are the statistic reports for each library:

By County Dec 2009
Total Chat by Entry Point Dec
Email Monthly By Library Dec

If you need additional statistics, please let me know.