by Kelly Doty | Jul 30, 2012 | Agent Console, Customer Service, FEL, FYI - Interesting Tidbits, Gale Resources, News, Reference, Training
Introducing a series to help you help patrons on the statewide Ask a Librarian desks… FEL on the Statewide Desk: A Staff Webinar Series ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ FEL on the Statewide Desk: PowerSearch Monday, August 27,... by Kelly Doty | Jul 24, 2012 | News, Statistics
Usage Summary askalibrarian.mobi Mobile Chat Sessions 173 Standard Chat Sessions 2,318 Instant Invite Chat Sessions 58 Widget Chat Sessions 1,205 Total Chat Sessions 3,754 E-mail Sessions 1,380 Text Sessions 464 July 2012 total sessions 5,598 Fiscal 2011-2012 70,382... by Kelly Doty | Jul 16, 2012 | Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup
After much consideration, the QA Workgroup has decided to move in a little different direction with the nominations for the monthly Brief, Detailed, and Teaching Exemplary Awards. This change will encompass both self nominations and nominations from the QA Workgroup.... by Kelly Doty | Jul 3, 2012 | SuperStar
Each month, the Ask a Librarian team will pick an outstanding member that has shown exceptional participation in the program.This month’s AAL Super Star winner is Mike Shell, Librarian Senior at Jacksonville Public Library. Mike is the site coordinator for JPL... by Kelly Doty | Jul 3, 2012 | News, Statistics
Usage Summary askalibrarian.mobi Mobile Chat Sessions 198 Standard Chat Sessions 2,533 Instant Invite Chat Sessions 59 Widget Chat Sessions 1,173 Total Chat Sessions 3,963 E-mail Sessions 1,475 Text Sessions 434 June 2012 total sessions 5,872 Fiscal 2011-2012 64,784... by Kelly Doty | Jul 2, 2012 | News
South Florida Community College (SFCC) has a new name! They are now the South Florida State College! Back in September of 2011, approval was made for the addition of a baccalaureate degree at the college. The college District Board of Trustees was ready to make the... by Kelly Doty | Jun 27, 2012 | Instant Invite, Marketing, Mobile, News
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News If you are using Meebo Messenger, the service will be shutting down on July... by Kelly Doty | Jun 25, 2012 | Mobile, News
Does your library have a mobile page deployed on their website? If so, you can add an Ask a Librarian link! Ask a Librarian has a mobile friendly site allowing users to easily access their local library to chat, email or text right from their device! We have designed...