by Kelly Doty | May 10, 2012 | Advocacy, Customer Service, FYI - Interesting Tidbits, News, Reference
Have you bookmarked the Libraries Connect Communities blog? Libraries Connect Communities: Public Library Funding & Technology Access Study assesses public access to computers, the Internet, and Internet-related services in U.S. public libraries, and the impact of... by Kelly Doty | May 10, 2012 | Agent Console, Customer Service, E-Books, FEL, Gale Resources, News, Reference, Training
Time is running out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books... by Kelly Doty | May 8, 2012 | Customer Service, Reference
Best Practices in Virtual Reference: Finding Your Virtual Reference Users Online DATE: Thursday, May 17, 2012 TIME: 1:00 pm – 2:00 pm EST LOCATION: OCLC’s virtual classroom The OCLC Research report Seeking Synchronicity found that one of the biggest... by Kelly Doty | May 7, 2012 | Statistics
The following statistics are now available for the month of April 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by | Apr 24, 2012 | Motivational Minute
This weeks motivational minute comes to us from Debora Stewart at Palm Beach Atlantic University. She assisted a student from Daytona State with research on business ethics. Congrats Debora! by Kelly Doty | Apr 23, 2012 | Customer Service, E-Books, FEL, FYI - Interesting Tidbits, Gale Resources, Local Patrons, News, Reference, Training
My Virtual Community: Reaching out to your Local Patrons through the Local Desk Monday, April 30, 2012 (registration closing soon!) 10-11 am ET Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2012 2-3 pm ET High... by smithm | Apr 20, 2012 | Exemplary Reference Awards, Quality Assurance Workgroup
2011 Exemplary Reference Award Winners View more PowerPoint from Tampa Bay Library Consortium by Kelly Doty | Apr 18, 2012 | Uncategorized
In late January, Ask a Librarian began a marketing campaign online through Google Ads. The media plan focused on two main goals: creating awareness of the Ask A Librarian Website and increasing usage of the Ask A Librarian service. LURE & Th!ink Creative Inc.... by smithm | Apr 17, 2012 | Admin, News
Matt Smith, technical assistant for Ask a Librarian, will be available to answer any technical support questions you may have. For an technical issues, including Oracle, Java, browser, or any other technical trouble shooting, please contact Matt Smith directly...