by Kelly Doty | Apr 16, 2012 | E-Books, FEL, Gale Resources, News, Reference, Training
Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books... by Kelly Doty | Apr 12, 2012 | Advocacy, News
Please write to your elected officials during 2012 National Library Week to let them know how important libraries are to you and your community. Tell them about how much your community, your state, needs its libraries! Support your state’s libraries now by... by Kelly Doty | Apr 10, 2012 | Marketing, Mobile
Twilio, a service that provides provides infrastructure APIs for businesses to build scalable, reliable voice and text messaging app, has posted about our AWESOME services here in Florida for Ask a Librarian! Check out the article below! A Twilio-Powered Solution for... by Kelly Doty | Apr 9, 2012 | Agent Console, News, Training
High Anxiety: Increasing your Comfort Level on the Statewide Desk May Session: Wed., May 30, 2012, 10-11 am ET August Session: Wed., Aug. 22, 2012, 10-11 am ET Does the idea of answering statewide chat questions make you feel hesitant and uncomfortable? Do you feel a... by Kelly Doty | Apr 6, 2012 | News, Statistics
The following statistics are now available for the month of March 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Mar 27, 2012 | Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup
The Quality Assurance Workgroup is happy to award the following transcripts for the October 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are... by smithm | Mar 27, 2012 | Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup
The Quality Assurance Workgroup is happy to award the following transcripts for the October 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are... by Kelly Doty | Mar 26, 2012 | News
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Ask A Librarian at FLA Come join the Ask a Librarian team at... by Kelly Doty | Mar 26, 2012 | Customer Service, E-Books, News, Reference, Training
E-Books! Putting OverDrive e-Books onto e-Readers Monday, April 2, 2012 (registration closing soon!) 2-3 pm ET Free Online Health Resources Wednesday, April 4, 2012 (registration closing soon!) 2-3 pm ET Ask a Librarian 1.5-Hour Refresher Tuesday, April 10, 2012... by smithm | Mar 14, 2012 | Chat Transcripts, Exemplary Reference Awards, Quality Assurance Workgroup
The Quality Assurance Workgroup is happy to award the following transcripts for the September 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are...