by | Apr 24, 2012 | Motivational Minute
This weeks motivational minute comes to us from Debora Stewart at Palm Beach Atlantic University. She assisted a student from Daytona State with research on business ethics. Congrats Debora! by Kelly Doty | Apr 23, 2012 | Customer Service, E-Books, FEL, FYI - Interesting Tidbits, Gale Resources, Local Patrons, News, Reference, Training
My Virtual Community: Reaching out to your Local Patrons through the Local Desk Monday, April 30, 2012 (registration closing soon!) 10-11 am ET Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2012 2-3 pm ET High... by smithm | Apr 20, 2012 | Exemplary Reference Awards, Quality Assurance Workgroup
2011 Exemplary Reference Award Winners View more PowerPoint from Tampa Bay Library Consortium by Kelly Doty | Apr 18, 2012 | Uncategorized
In late January, Ask a Librarian began a marketing campaign online through Google Ads. The media plan focused on two main goals: creating awareness of the Ask A Librarian Website and increasing usage of the Ask A Librarian service. LURE & Th!ink Creative Inc.... by smithm | Apr 17, 2012 | Admin, News
Matt Smith, technical assistant for Ask a Librarian, will be available to answer any technical support questions you may have. For an technical issues, including Oracle, Java, browser, or any other technical trouble shooting, please contact Matt Smith directly... by Kelly Doty | Apr 16, 2012 | E-Books, FEL, Gale Resources, News, Reference, Training
Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books... by Kelly Doty | Apr 12, 2012 | Advocacy, News
Please write to your elected officials during 2012 National Library Week to let them know how important libraries are to you and your community. Tell them about how much your community, your state, needs its libraries! Support your state’s libraries now by... by Kelly Doty | Apr 10, 2012 | Marketing, Mobile
Twilio, a service that provides provides infrastructure APIs for businesses to build scalable, reliable voice and text messaging app, has posted about our AWESOME services here in Florida for Ask a Librarian! Check out the article below! A Twilio-Powered Solution for... by Kelly Doty | Apr 9, 2012 | Agent Console, News, Training
High Anxiety: Increasing your Comfort Level on the Statewide Desk May Session: Wed., May 30, 2012, 10-11 am ET August Session: Wed., Aug. 22, 2012, 10-11 am ET Does the idea of answering statewide chat questions make you feel hesitant and uncomfortable? Do you feel a... by Kelly Doty | Apr 6, 2012 | News, Statistics
The following statistics are now available for the month of March 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County