by Kelly Doty | Feb 29, 2012 | Marketing, News
Our new marketing campaign, designed by LURE Design and Th!nk Creative, just won the Silver award in the Orlando Addys! The Addy awards are presented by the Orlando American Advertising Federation. What an amazing accomplishment and great exposure for the Ask a... by Kelly Doty | Feb 29, 2012 | Customer Service, News, Reference, Training
“What the @#$? Dealing with Rude Patrons Online” is an OCLC best practices in virtual reference webinar. Not all virtual reference exchanges are friendly chats, despite our best efforts. Hear and share some effective ways to deal with rude users without... by Kelly Doty | Feb 28, 2012 | E-Books, News, Reference, Training
We’re talking two webinars on OverDrive… register for both today! Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff Monday, April 2, 2012, 2-3 pm ET Hot Topics: Audiobooks! Putting OverDrive Audiobooks onto Portable... by smithm | Feb 24, 2012 | Agent Console, Local Patrons, News, Training
Space is still available – register today! Ask a Librarian Email Workshop Tues., Mar. 13, 2012 2:30-3:30 pm ET Space is still available in this webinar. If you need training to help answer emails in the Ask a Librarian software for your library system, or if... by Kelly Doty | Feb 23, 2012 | News
Here is a message from FLA who is inviting all librarians to tweet about their jobs! They want everyone to be a part of their Virtual Job Shadowing Project! Take a look at the description below! Tweet about your library work! The Florida Library Association (FLA)... by Kelly Doty | Feb 22, 2012 | News, Training, Uncategorized
Forgot to register? Space is still available in this Lunch & Learn TBLC Webinar! Lunch & Learn: Creating Infographics for More Powerful Handouts or Presentations Thurs., March 15, 12:00-12:45 pm ET You’re not too late… Space is still available in... by Kelly Doty | Feb 17, 2012 | News, Scheduling
Just a friendly reminder that Ask a Librarian’s Academic and Collaborative Desks will be closed on Monday, February 20 due to library and staff scheduling availability that day. Local desks are unaffected, but please do not log into Academic or Collaborative on that... by Kelly Doty | Feb 8, 2012 | Advocacy, FYI - Interesting Tidbits, News
Find out what Sherry Millington, Technical Services Coordinator & IT Manager, does to maximize Internet broadband and minimize costs at the Suwannee River Regional Library System in this Libraries Connect Communities ALA Blog interview. Read the blog post here.... by smithm | Feb 6, 2012 | News, Statistics
The following statistics are now available for the month of January 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County
by Kelly Doty | Feb 6, 2012 | Customer Service, Mobile, News, Texting
Do you hate coming to a website that doesn’t have a mobile friendly interface? We certainly do! When you try to type on the small screen, does it become difficult to type because the keyboard hides the rest of the screen? Well Guess What??? On February 15, we...
