by smithm | Jan 4, 2012 | Customer Service, Local Patrons, News, Reference, Training
Forgot to register before the holidays? Space is still available in our two Hot Topics webinars on OverDrive… register for both today! Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff Wed., Jan. 11, 2012, 2-3 pm ET... by | Jan 3, 2012 | News, Scheduling
This is a friendly reminder that the Ask a Librarian Collaborative Desk will reopen this morning at 10 am ET. The Academic Desk will remain closed this week to accommodate library closings and availability. During this time, all staff normally scheduled to cover... by Kelly Doty | Dec 20, 2011 | News, Scheduling
Just a friendly reminder of the statewide Ask a Librarian closing schedule for December and January: • Wednesday, December 21 (closing at 5 pm) • Thursday, December 22 thru Monday, January 2 (Collaborative Desk closed – service reopens on Tuesday, January 3) • Monday,... by Kelly Doty | Dec 13, 2011 | Uncategorized
Congratulations to AaL participating library Valencia College, who was named the nation’s best community college. They are the winner of the Aspen Prize for Community College Excellence. The Aspen Institute spent a year studying community colleges across the... by smithm | Dec 12, 2011 | Customer Service, Mobile, News, Reference, Training
Introducing two new Hot Topics webinars on OverDrive… register for both today! Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff Wed., Jan. 11, 2012, 2-3 pm ET Hot Topics: Audiobooks! Putting OverDrive Audiobooks onto... by Kelly Doty | Dec 8, 2011 | Customer Service, News, Reference, Training, Uncategorized
OCLC Research in partnership with Rutgers, the State University of New Jersey pulled over five years of virtual reference research into a summary with specific and actionable suggestions in Seeking Synchronicity: Revelations and Recommendations for Virtual Reference.... by smithm | Dec 7, 2011 | News, Statistics, Uncategorized
The following statistics are now available for the month of November 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by Kelly Doty | Nov 30, 2011 | FEL, Gale Resources, News, Training
Space is still available! Hot Topics: Gale (FEL) Resource Tips and Tricks in Ask a Librarian Tues., Dec. 6, 2-3 pm ET Have you been utilizing the Gale resource (FEL) links in the Ask a Librarian agent console? How about some tips and tricks for navigating through the... by Kelly Doty | Nov 30, 2011 | News, Scheduling
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News As in previous years, the Academic Desk will be closed throughout the month... by Kelly Doty | Nov 17, 2011 | News, Scheduling
In observance of the Thanksgiving holiday, Ask a Librarian will close at 5 pm Wed., Nov. 23, and remain closed on Thurs., Nov. 24 and Fri., Nov. 25. We will reopen on Sat., Nov. 26. Also, as in previous years, the Academic Desk will be closed throughout the month of...