by smithm | Apr 22, 2011 | Scheduling
Hi everyone, Your help is needed for the following Ask a Librarian shifts: Mon., Apr. 25, 12-1 pm (collaborative) Fri., Apr. 29, 1-2 pm (collaborative) Sat., Apr. 30, 11a-12p and 12-1 pm (collaborative) Mon., May 2, 6-7 pm (collaborative) Tues., May 3, 7-8 pm... by Kelly Doty | Apr 15, 2011 | News, Training
Attention, staff: Have you attended training, but just haven’t had much opportunity to practice or staff the desk? Are you trying to staff… but still feel a little like a fish out of water? Would you like someone to help you apply your knowledge and skills to the... by Kelly Doty | Apr 13, 2011 | News
Have you tried FLA’s automated contact tool yet? It allows you to voice your support of Florida’s libraries with just a few clicks. Just enter your contact information and choose from email or print delivery. You can use the fully-crafted default message... by Kelly Doty | Apr 11, 2011 | Uncategorized
Space is still available in the following Ask a Librarian workshops. Please follow the corresponding link to reserve your spot in the webinar(s): 1.5-Hour Refresher: Ask a Librarian – 04/19/2011 10-11:30 am ET (webinar) Hot Topics: E-Books and E-Readers... by smithm | Apr 5, 2011 | News, Statistics, Uncategorized
The following statistics are now available for the month of March 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Mar 30, 2011 | Customer Service, Exemplary Reference Awards, News, Training
Please register now for our upcoming webinar: Hot Topics: Customer Service Excellence, or How to Win an Exemplary Reference Award Mon., June 6, 2011 – 1:30 – 3:00 pm ET Each month, the Quality Assurance Workgroup presents awards in 3 areas – Brief, Detailed,... by Kelly Doty | Mar 30, 2011 | March Madness Month, Marketing, News, WOMM
** Note: If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun activities… all for the chance to brag about our... by Kelly Doty | Mar 28, 2011 | Customer Service, March Madness Month, Marketing, News, WOMM
** Note: If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun activities… all for the chance to brag about our incredible... by Kelly Doty | Mar 25, 2011 | March Madness Month, Marketing, News, Reference, Uncategorized, WOMM
** Note: Hey, you’re not seeing Librarlyn’s photo! If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org . March Madness Month A month of surprising facts, informative highlights, and fun... by Kelly Doty | Mar 23, 2011 | Customer Service, March Madness Month, Marketing, News, Uncategorized, WOMM
** Note: If you didn’t receive this in its more attractive email format earlier today, please email Traci at avett@tblc.org March Madness Month A month of surprising facts, informative highlights, and fun activities… all for the chance to brag about our incredible...