by Kelly Doty | Jan 19, 2011 | Statistics
Hello, The AAL User Satisfaction survey is now live for customers. Please push this to users at the end of a session. The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the... by smithm | Jan 18, 2011 | Uncategorized
Ask a Librarian rolled out an enhanced user interface today. The new interface presents a modern, sleek chat window to users within the existing page. With this enhancement, the user no longer has a new window launched. Creating a more user friendly session for the... by Kelly Doty | Jan 15, 2011 | Scheduling
This is just a friendly reminder to those libraries open on Monday that Ask a Librarian is closed on Monday, January 17. Please do not log into the Academic or Collaborative desks during this time, so that you don’t find yourself alone on the desk. Enjoy your... by smithm | Jan 14, 2011 | Marketing, Texting
UCF has unveiled two graphics to promote text messaging through Ask a Librarian at their school. The talented Cindy Dancel created the two graphics seen below. Are you planning a promotion for texting this Spring? If so, let us know! by | Jan 7, 2011 | Training
Attention, staff! Space is still available in the following Ask a Librarian workshops: Hot Topics: Ask a Librarian Statistics – online 01/12/2011 1:30 – 3:00 pm ET Ask a Librarian E-mail Workshop – online 01/14/2011 10:00 – 11:00 am ET Ask a Librarian... by Kelly Doty | Jan 6, 2011 | Marketing, Mobile, Texting
QR codes are an excellent way to promote Ask a Librarian to your users. A QR code is a 2-D barcode that can connect the physical and online world! Sounds complicated but its not. A QR code is placed on a book, a poster, a bib record, a shelf, a name tag – you... by Kelly Doty | Jan 5, 2011 | FEL
Florida Electronic Library Adds Small Business Resource Center and DemographicsNOW The Florida Electronic Library has added two new online resources for business development and small business entrepreneurs: the Small Business Resource Center... by smithm | Jan 4, 2011 | Statistics
December was our busiest December on record. Even in a short month where people are often more focused on the holidays that reference assistance. Ask a Librarian had: 2,825 Live Chat Sessions 1,271 Email Questions 314 Text Questions A summary of the month report for... by Kelly Doty | Jan 4, 2011 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Dec 19, 2010 | Scheduling
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Just a friendly reminder that the statewide Ask a Librarian desks will...