Online Training: Homework Help Using FEL Resources

The Florida Electronic Library—your gateway to superior electronic resources that offer access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take...

October Statistics

Wow! What a month. Ask a Librarian had 7,050 sessions in October.  5591 live chat sessions, 1310 email sessions and 149 text sessions! – Yes, 149 text messages in one week! I will have a second post next week with some analysis of our use.   Here are the summary...

Space available – today’s Texting webinar

Space is still available in today’s Ask a Librarian Texting webinar from 2-3 pm ET (Friday, October 29)!  To sign up, please go to: http://www.tblc.org/ws_info.php?ws=1267 Registration closes at 1pm ET, so please register now to reserve your spot.  Webinar login...

Ask a Librarian Debuts Texting Today!!

We are live on text messaging today. It should be somewhat quiet in the queue with our soft launch but please remember: – If you are scheduled for either the collaborative desk or the academic desk, you must staff the texting queue as well. – Texts will...

Text Messaging goes LIVE on Monday, October 25th

Text Messaging goes LIVE on Monday, October 25th Ask a Librarian will be launching a texting service to accompany our traditional chat service.  This means users can text us from their device at the moment they need assistance from wherever they are (though hopefully...