by Kelly Doty | Nov 29, 2010 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Nov 27, 2010 | Agent Console, Training
Workshop Date Time Format Site Coordinator Training: KnowledgeBase and Portal Page Editing 11/30/2010 3:00 – 3:30 ET On-Line Hot Topics: Ask a Librarian Statistics 12/01/2010 1:30 – 3:00 ET On-Line Online Resources Inside the Agent Console: Ask a Librarian... by Kelly Doty | Nov 20, 2010 | Scheduling
In observance of the Thanksgiving holiday, Ask a Librarian will close at 5 pm Wednesday, November 24, and remain closed on Thursday, November 25 and Friday, November 26. We will reopen on Saturday, November 27. Also, as in previous years, the Academic Desk will be... by Kelly Doty | Nov 15, 2010 | Exemplary Reference Awards
The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for May Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. The three winning... by Kelly Doty | Nov 10, 2010 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offer access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Nov 4, 2010 | Statistics, Training
Join us online for Hot Topics: Ask a Librarian Statistics on December 1st. Find out about the reports and statistics available via the Ask a Librarian service for your library including local use, demographic information and more! The webinar will also explore... by smithm | Nov 3, 2010 | Statistics
Wow! What a month. Ask a Librarian had 7,050 sessions in October. 5591 live chat sessions, 1310 email sessions and 149 text sessions! – Yes, 149 text messages in one week! I will have a second post next week with some analysis of our use. Here are the summary... by Kelly Doty | Nov 1, 2010 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offer access to comprehensive, accurate, and reliable information—offers a training programdesigned to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Oct 29, 2010 | Training
Space is still available in today’s Ask a Librarian Texting webinar from 2-3 pm ET (Friday, October 29)! To sign up, please go to: http://www.tblc.org/ws_info.php?ws=1267 Registration closes at 1pm ET, so please register now to reserve your spot. Webinar login... by Kelly Doty | Oct 28, 2010 | Training
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