Space available – today’s Texting webinar

Space is still available in today’s Ask a Librarian Texting webinar from 2-3 pm ET (Friday, October 29)!  To sign up, please go to: http://www.tblc.org/ws_info.php?ws=1267 Registration closes at 1pm ET, so please register now to reserve your spot.  Webinar login...

Ask a Librarian Debuts Texting Today!!

We are live on text messaging today. It should be somewhat quiet in the queue with our soft launch but please remember: – If you are scheduled for either the collaborative desk or the academic desk, you must staff the texting queue as well. – Texts will...

Text Messaging goes LIVE on Monday, October 25th

Text Messaging goes LIVE on Monday, October 25th Ask a Librarian will be launching a texting service to accompany our traditional chat service.  This means users can text us from their device at the moment they need assistance from wherever they are (though hopefully...

Time and Day Analysis

One of the big questions we are often asked about at Ask a Librarian is – when are people using the service…  Is it similar to in-person usage?  Is there a run at 11pm? The following graphs look at total usage in September by time of day by day of week....

Steal this Blog post!

Hi blogmasters: If you have a blog for your library, copy the below user-oriented text and paste it as an entry into your own library’s blog.  Go ahead – steal it.  We want you to.  You may wish to edit the text or add specific resources to spotlight or customize your...