by Kelly Doty | Nov 15, 2010 | Exemplary Reference Awards
The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for May Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. The three winning... by Kelly Doty | Nov 10, 2010 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offer access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Nov 4, 2010 | Statistics, Training
Join us online for Hot Topics: Ask a Librarian Statistics on December 1st. Find out about the reports and statistics available via the Ask a Librarian service for your library including local use, demographic information and more! The webinar will also explore... by smithm | Nov 3, 2010 | Statistics
Wow! What a month. Ask a Librarian had 7,050 sessions in October. 5591 live chat sessions, 1310 email sessions and 149 text sessions! – Yes, 149 text messages in one week! I will have a second post next week with some analysis of our use. Here are the summary... by Kelly Doty | Nov 1, 2010 | FEL, Training
The Florida Electronic Library—your gateway to superior electronic resources that offer access to comprehensive, accurate, and reliable information—offers a training programdesigned to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Oct 29, 2010 | Training
Space is still available in today’s Ask a Librarian Texting webinar from 2-3 pm ET (Friday, October 29)! To sign up, please go to: http://www.tblc.org/ws_info.php?ws=1267 Registration closes at 1pm ET, so please register now to reserve your spot. Webinar login... by Kelly Doty | Oct 28, 2010 | Training
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News The Florida Electronic Library—your gateway to superior electronic... by Kelly Doty | Oct 25, 2010 | Texting
We are live on text messaging today. It should be somewhat quiet in the queue with our soft launch but please remember: – If you are scheduled for either the collaborative desk or the academic desk, you must staff the texting queue as well. – Texts will... by Kelly Doty | Oct 24, 2010 | Training
Workshop Date Time Texting Webinar 10/26/2010 3:00 – 4:00 ET Texting Webinar 10/29/2010 2:00 – 3:00 ET Full-Day Training – Broward College Library 11/09/2010 9:30 – 3:30 ET Full-Day Training – Tallahassee Community College 11/12/2010... by Kelly Doty | Oct 22, 2010 | Texting
Text Messaging goes LIVE on Monday, October 25th Ask a Librarian will be launching a texting service to accompany our traditional chat service. This means users can text us from their device at the moment they need assistance from wherever they are (though hopefully...