by Kelly Doty | Aug 18, 2010 | Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Aug 13, 2010 | Statistics
The AAL User Satisfaction survey is now live for customers. Please push this to users at the end of a session. The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the... by smithm | Aug 6, 2010 | Statistics
From time to time, libraries are in need of older statistics. We have created a statistical archive online for you to access past years. The current year is available on this blog. http://askalibrarianfl.pbworks.com/Statistic-Archive by smithm | Aug 3, 2010 | Statistics
July was another busy month for Ask a Librarian. We assisted 3,853 users via live chat and and additional 1,012 by email – an overall increase of 35% from last July! A summary of July is available in pdf – July Summary Detailed Reports by Library and... by Kelly Doty | Aug 2, 2010 | Uncategorized
New College of Florida (Jane Bancroft Cook Library) has joined Ask a Librarian and should be live this month. Please take a moment to welcome them when you see them online! by smithm | Aug 2, 2010 | Marketing, News
Askalibrarian.org has updated it’s look! The slide shows running on each library’s custom portal page has new images. As an enhancement, we now 3 slide shows- academic, general and K12! by Kelly Doty | Jul 30, 2010 | Uncategorized
It almost slipped by unnoticed- but on Wednesday, Ask a Librarian turned 7!!!! Happy Birthday Ask a Librarian!!!! And a virtual piece of cake for everyone who works so hard to ensure users get the answers they need – at their moment of need! by | Jul 26, 2010 | Uncategorized
Hi Everyone, In a behind-the scene move, that was not suppose to effect many things. TBLC migrated our email system. Unfortunately, there were a few complications and unexpected issues with this migration and as you have noticed – the Ask a Librarian Electronic... by Kelly Doty | Jul 21, 2010 | Training
Presentations for yesterday’s hot topics are now available! The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease. One of the most difficult tasks on Ask a Librarian is... by Kelly Doty | Jul 13, 2010 | News
We are thrilled to announce USF Libraries has joined Ask a Librarian and will begin staffing in August. Please welcome them when you see them online!