by smithm | Apr 5, 2010 | Newsletter, Statistics
What an amazing month! Ask a Librarian had 7,096 reference transactions last month — including 5,887 chat sessions. We once again experienced- It’s BEST month EVER! We had a 45% increase in chats from last year and our well on track for a record... by Kelly Doty | Apr 1, 2010 | Marketing, WOMM
Over the month, Traci and I have had a lot of fun bringing you fun facts, awards for individuals and tried to challenge you with your knowledge and enthusiasm for the service. We really hope you enjoyed our March Madness WOMM campaign. We took the month of March to... by Kelly Doty | Apr 1, 2010 | Marketing, WOMM
In March, we gave out awards for March Madness for everything from quickest reply to customers to quickest to solve a crytogram to the most vocal promoters of the service. We want to thank everyone who played along with us this past month but wanted to post in a... by Kelly Doty | Apr 1, 2010 | News
We hope you will be able to join us at next week’s Ask a Librarian User Forum at the FLA Annual Conference. We have lots of exciting news to share with you. The program will be on Wed, April 7th at 1:30 in Salon 12. The program will feature: Exemplary Reference Award... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! The Answers to the Ask a Librarian Quick Quiz: 1. What is Ask a Librarian? A live chat and email reference service 2. What... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! FUN FACT: If you’ve ever worked evenings or weekends on Ask a Librarian, you’ve... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! And the Ask a Librarian Award goes to… Okay, just to clarify – the Collaborative... by Kelly Doty | Mar 30, 2010 | Marketing, WOMM
Wow! I am completely impressed with the number of responses to yesterday’s cryptogram! The answer is: Askalibrarian.org is a free online service where you can go to get your questions answered by a real librarian by chat or email. It is staffed by the most brilliant... by smithm | Mar 30, 2010 | Testing
Testing Twitter Tools for http://twitter.com/aalflorida by Kelly Doty | Mar 29, 2010 | Marketing, WOMM
Thank you and congratulations to Chad Mairn (St Petersburg College), Susan Smith (Hodges University) and Kay Ralston (AAL Intern) for their ideas on QR Code Promotions with AAL! You three have won the AAL March Madness Mad Scientist Award!