by Kelly Doty | Apr 20, 2010 | Staffing Etiquette
Check out the blog post at JPL’s staff news blog at: Carol Bailey makes Ask a Librarian real for Miami-Dade County Administrators Great Work Carol!!!! by smithm | Apr 16, 2010 | Uncategorized
It is always such a great time for us here at Ask a Librarian. The annual user group forum at FLA gives us the opportunity to meet so many people we mainly talk to online and via email. We use this forum to let everyone know – where we have been in the past... by smithm | Apr 13, 2010 | Scheduling
The following one-time shifts are currently in need of help: Thurs., Apr. 15, 2-3 and 6-7 pm (collaborative) Fri., Apr. 16, 12-1 and 1-2 pm (collaborative) Sat., Apr. 17, 11am – 12pm (collaborative) Sun., Apr. 18, 4-5 and 5-6 pm (collaborative) Mon., Apr. 19, 6-7 and... by smithm | Apr 5, 2010 | Newsletter, Statistics
What an amazing month! Ask a Librarian had 7,096 reference transactions last month — including 5,887 chat sessions. We once again experienced- It’s BEST month EVER! We had a 45% increase in chats from last year and our well on track for a record... by Kelly Doty | Apr 1, 2010 | Marketing, WOMM
Over the month, Traci and I have had a lot of fun bringing you fun facts, awards for individuals and tried to challenge you with your knowledge and enthusiasm for the service. We really hope you enjoyed our March Madness WOMM campaign. We took the month of March to... by Kelly Doty | Apr 1, 2010 | Marketing, WOMM
In March, we gave out awards for March Madness for everything from quickest reply to customers to quickest to solve a crytogram to the most vocal promoters of the service. We want to thank everyone who played along with us this past month but wanted to post in a... by Kelly Doty | Apr 1, 2010 | News
We hope you will be able to join us at next week’s Ask a Librarian User Forum at the FLA Annual Conference. We have lots of exciting news to share with you. The program will be on Wed, April 7th at 1:30 in Salon 12. The program will feature: Exemplary Reference Award... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! The Answers to the Ask a Librarian Quick Quiz: 1. What is Ask a Librarian? A live chat and email reference service 2. What... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! FUN FACT: If you’ve ever worked evenings or weekends on Ask a Librarian, you’ve... by Kelly Doty | Mar 31, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! And the Ask a Librarian Award goes to… Okay, just to clarify – the Collaborative...