January Statistics Now Available!

What a month!  We were definitely back from the holiday break.   We had a 39% increase in live chat sessions from January of last year!!!! A summary report of January is available here. Detail Reports for individual libraries and counties are available as well: Jan 10...

New Libraries Join Ask a Librarian!!!!!

We are very excited to announce three new libraries joining Ask a Librarian as we ring in 2010. Florida Atlantic University, Art Institute of Tampa, and Santa Rosa County Public Library System. Please welcome them aboard when you see them...

December 2009 Statistics

December was a quieter month as normal, but we still were busier than last year.   We had a 20% increase in chat sessions from last year!  With the new year, we expect the service to continue growing….mainly because of all your hard work! A summary report is...

New Ask a Librarian Blog

If you are reading this, you have already noticed…Ask a Librarian has a new blog at a new URL.   Why?  Over Christmas break, the Ask a Librarian blog was seriously hacked and was left beyond repair.      So, we needed a start fresh.   With a fresh start, we took...

November Statistics

We had our best November ever!!! Ask a Librarian assisted 5,301 users last month; 4,937 in live chat and 1,008 in email. View the November Summary Report.