Usage Summary| Mobile APP Chat Sessions | 16 | | askalibrarian.mobi Mobile Chat Sessions | 312 | | Standard Chat Sessions | 2,440 | | Instant Invite Chat Sessions | 112 | | Widget Chat Sessions | 1,766 | | Gale -Widget Chat Sessions | 334 | | Total Chat Sessions | 4,980 | | E-mail Sessions | 2,146 | | Text Sessions | 543 | | November 2013 total sessions | 7,669 | | Fiscal 2012-2013 | 17,696 | | Total use 2012 -2013 | 75,868 | | Participating Libraries | 130 |
| Top entry by chat
- Florida State University
- St. Petersburg College
- University of South Florida Libraries
- Nova Southeastern University
- Orange County Public Library
- University of Florida
- Tampa Hillsborough Public Library
- University of Central Florida
- Jacksonville Public Library
- State College of Florida Manatee-Sarasota
Training
- Total Trained: 10
- Number of Sessions: 2
- Video On-Demand Views: 243
- Classes Offered: Online Introductory Training Series
- Self Paced Registrants: 20
Self-Paced Training Program Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat| Local Desks: 1,578 | | | Academic: 483 | | | Collaborative: 2,919 | | | Total Chat: 4,980 | |
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. Chat, Email, and Text |
Visits by City| Cities | Visits % |
|---|
| Gainesville | 10.62% | | Orlando | 6.79% | | Tallahassee | 6.09% | | Jacksonville | 5.34% | | Fort Myers | 4.42% | | Kissimmee | 2.86% | | St. Petersburg | 2.77% | | Miami | 2.47% | | Spring Hill | 2.27% | | Union Park | 2.15% |
| Top 10 Page Views| Link | Visits % |
|---|
| Ask A Librarian Gale Widget | 39.56% | | University of Florida | 8.76% | | Valencia College | 4.83% | | State College of Florida | 4.09% | | Jacksonville Public Library | 3.81% | | Lee County Library System | 3.73% | | Florida State University | 3.55% | | Florida Gulf Coast University | 2.73% | | Miami Dade College | 2.31% | | St. Petersburg College | 2.16% |
|
Entry by Location November 2013 Entry by Location |
Yearly ComparisonNovember 2012 vs November 2013 |
