Ask a Librarian Day 2011 Recap

Don't Ask Watson... Ask Melody, Eric, or Juana!

On Ask a Librarian Day this past Tuesday, Ask a Librarian answered 283 chats, 72 emails, and 36 text messages, an increase from the Tuesday before which had 253 chats, 60 emails, and 20 text messages.   Librarians from across the state worked to spread the message of Ask a Librarian to their coworkers and their users: AaL intern Kira’s Xtranormal video, Mike of Jacksonville Public Library’s plasma screen display, and Lynn of Keiser University in Jacksonville’s library blog post.  Also posting were the Smathers library at the University of Florida and the University of Central Florida. Jeanne and Fawn at the West Palm Beach Public Library shared several awesome direct-to-patron tweets, and Florida Keys Community College staff surely turned heads with their “Don’t Ask Watson… Ask a Librarian” display! 

Check out photos from both this year and last year at Ask a Librarian’s Flickr page here:  http://www.flickr.com/photos/askalibrarian    

I am currently gathering stories and pictures from Ask a Librarian Day, so please be sure to email them to me as soon as possible so that we can add them to the collection.  Details of what you did in your own library system will, when combined with your statewide peers, help to create an idea pool from which we can all learn & grow and to which we can all contribute.  We’ll gather and distribute news and details from our AaL Ambassador challenge participants, and keep adding photos and screenshots. 

Please keep up the good work by continuing to share these important talking points:

•         If you ever need help when you’re not in our library, visit www.askalibrarian.org (or find the link on our library’s website).

•         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.

•         Ask a Librarian is open for live chat and texting until midnight ET Sunday through Thursday, and until 5 p.m. ET Friday and Saturday.

•         You can use Ask a Librarian for free.

•         If Ask a Librarian isn’t open for chat or texting, you can always email your question, and your library’s staff will get back to you within 24 hours.

Today is Ask a Librarian Day!

 

 

 

 
  

aal logo Ask a Librarian Day

Third Annual

Tuesday, February 22, 2011 

Today is Ask a Librarian Day!

It's Ann last year at Sarasota County's Venice Public Library!  This was one of many posters they did for AaL Day in 2010. Inspired yet?

Today marks the third annual Ask a Librarian Day, a statewide effort to increase awareness of Ask a Librarian to other library staff as well as library users.  

 What are you doing to get the word out? 

Blog it!  Broadcast it!  Script it!

 Blog it! To celebrate AaL Day 2011, Lynn at Keiser University in Jacksonville reached out to users through a post to her library blog.

  

Broadcast it! Mike at Jacksonville Public Library made this image to display on the library's plasma screens on AaL Day 2011.

 

Script it!  Kira, an AaL virtual reference provider, set up this xtranormal video to commemorate AaL Day 2011. Click here to watch!

Tell us how you and your AaL Ambassadors are meeting the statewide challenge!

Send us your photos and plans, your posters and streamers and table tents, reference displays, baked goods, lanyard raffles, QR codes, scavenger hunts, bookmark check-outs, patron blog posts.  Check out Kira’s video, Mike’s screen display, Lynn’s blog post, and Ann & Friends ‘s posters that reach out and grab patrons’ attention.  Are you feeling inspired yet?  Don’t forget to take pictures.  And hop on the desks today just to say hello and show your spirit to your peers statewide…

These are the important talking points to share with all of your users today:

 ·         If you ever need help when you’re not in our library, visit askalibrarian.org (or find the link on our library’s website).

·         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.

·         Ask a Librarian is open for live chat and texting until midnight ET Sunday through Thursday, and until 5 p.m. ET Friday and Saturday.

·         You can use Ask a Librarian for free.

·         If Ask a Librarian isn’t open for chat or texting, you can always email your question, and your library’s staff will get back to you within 24 hours. 

Happy Ask a Librarian Day!

 

 
 
 


Tuesday is Ask a Librarian Day!

Are your calendars marked?

The THIRD ANNUAL ASK A LIBRARIAN DAY is Tuesday, February 22nd!!!!

Ask a Librarian Day is a day to focus on Ask a Librarian within your library.  Use this statewide event to promote the service to all of your library’s users and to other staff members who might not be aware of the great service.  You will be joined by other libraries across the state in a true reflection of Ask a Librarian’s foundation of collaboration and service to library users across Florida.  

Many of you have been sitting with your AaL Ambassadors during your shift(s) so that those who don’t staff Ask a Librarian see for themselves the incredible service at their users’ fingertips.  Remember, each of you is encouraged to choose an Ask a Librarian Ambassador to promote Ask a Librarian in a big way.  If you haven’t registered yourself & your AaL Ambassador for the statewide challenge, be sure to register today!   In case you missed it, you can get details of the challenge and ideas for your own library in these earlier blog posts. All libraries should have received their Ask a Librarian stickers for staff to wear on Ask a Librarian Day, so get yours ready to wear on Tuesday, stack those bookmarks next to your check-out posts, and string up those lanyards and posters across your libraries.  (Who says lanyards are just for your neck?)  Decorate cookies or cupcakes.  Have all staff don red, white, or blue shirts.  If you’re available, hop on the Collaborative or Academic Desk on Tuesday unscheduled, and share your support for Ask a Librarian with your statewide peers. 

And don’t be shy with your Ask a Librarian stash – remember that you can always order more stickers, bookmarks, lanyards, and posters for later by visiting https://info.askalibrarian.org/promotional.php.

Here are important talking points to share with every user and coworker you meet:

 •         If you ever need help when you’re not in our library, visit http://www.askalibrarian.org (or find the link on our library’s website).

•         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.

•         Ask a Librarian is open for live chat and texting until midnight ET Sunday through Thursday, and until 5 p.m. ET Friday and Saturday.

•         You can use Ask a Librarian for free.

•         If Ask a Librarian isn’t open for chat or texting, you can always email your question, and your library’s staff will get back to you within 24 hours. 
Tuesday, February 22ndare you ready?

Are you getting ready for AaL Day?

Don’t forget… the third annual Ask a Librarian Day is Tuesday, February 22nd!

Ask a Librarian Day is a day to focus on Ask a Librarian within your library.  Use this statewide event to promote the service to all of your library’s users and to other staff members who might not be aware of the great service.  You will be joined by other libraries across the state in a true reflection of Ask a Librarian’s foundation of collaboration and service to library users across Florida.   

Have you chosen who will be your Ask a Librarian Ambassador?  Don’t forget to register for the statewide challenge!  In case you missed it, you can get details of the challenge, as well as some ideas for the Big Event at your library, in this blog post. You and your AaL Ambassador will team up on Ask a Librarian Day to take Word-of-Mouth-Marketing to a whole new level.  Let them sit in on a chat, and then let the games begin!  Keep a journal and take lots of display, staff, & user photos – we want all the gooey details.  We’re looking to alert more & more users about Ask a Librarian, and let everyone know which ideas had outstanding reception so that you can incorporate them into your own library’s future programming and events.  Next month, March Madness Month will be a platform to showcase some of your greatest efforts; we’ll even hold a few contests to commemorate some of our most die-hard marketers with a snazzy Ask a Librarian book pack!  

All libraries should have received their Ask a Librarian stickers for staff to wear on Ask a Librarian Day, so grab yours and get ready to spread the word.  Order more Ask a Librarian stickers – as well as bookmarks, lanyards, and posters – by visiting https://info.askalibrarian.org/promotional.php.

Remember to share these important talking points:
 •         If you ever need help when you’re not in our library, visit http://www.askalibrarian.org (or find the link on our library’s website).
•         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
•         Ask a Librarian is open for live chat and texting until midnight ET Sunday through Thursday, and until 5 p.m. ET Friday and Saturday.
•         You can use Ask a Librarian for free.
•         If Ask a Librarian isn’t open for chat or texting, you can always email your question, and your library’s staff will get back to you within 24 hours.  

Happy Plannin’!

Mark Your Calendars! The 3rd Annual Ask a Librarian Day is February 22nd

We are excited to announce that the Third Annual Ask a Librarian Day will be held on Tuesday, February 22, 2011
 
The purpose of Ask a Librarian Day is to raise awareness about the service within the library and to your users.  We have found that librarians and staff not actively involved with Ask a Librarian are not as familiar with the service, and that patron usage increases dramatically when personally recommended by library staff. Like last year, we have sent out Ask a Librarian stickers for every librarian who staffs Ask a Librarian at your library to wear.  And like last year, we’re encouraging all libraries statewide to promote Ask a Librarian to staff and users.  
 
This year, we’d like to present you with a challenge.
 
The challenge is for each of you to find one staff member who works at your library who does not staff Ask a Librarian – it could be another librarian, or a member of your circulation or youth services staff, or even a page or library administrator.  That person will be your Ask a Librarian Ambassador.  In the weeks leading up to Ask a Librarian Day, have your AaL Ambassador sit with you as you work a shift on Ask a Librarian.  Explain the process of helping someone virtually; share with them the experiences you’ve had along the way.  Let them see you in action while helping the user.  And on February 22nd, Ask a Librarian staff statewide will pair up with their AaL Ambassadors to spread the word about Ask a Librarian.  
  
Are you ready to accept this mission?  Click here to join this statewide challenge!!!
 
What does this mission entail?  Once your AaL Ambassador sees the incredible service Ask a Librarian provides for every Florida resident, you’ll team up to spread the word about Ask a Librarian on February 22nd.  Create a local event in your library to correspond with the statewide day.  Set up an informative (or wacky) display to grab the attention of everyone who visits your library.  Plan raffles and contests; hang Ask a Librarian posters in unusual places. Hand out lanyards to every student asking questions that day; place a bookmark inside every single book you check out.  Bake cookies, wear face paint – get creative!  If you still have your t-shirt from previous years, wear it to work that day, and talk about the service to everyone you meet: coworkers, library users, the guy who makes the coffee at the 7-Eleven.   
 
Important talking points to share:
 •         If you ever need help when you’re not in our library, visit http://www.askalibrarian.org (or find the link on our library’s website).
•         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
•         Ask a Librarian is open for live chat and texting until midnight ET Sunday through Thursday, and until 5 p.m. ET Friday and Saturday.
•         You can use Ask a Librarian for free.
•         If Ask a Librarian isn’t open for chat or texting, you can always email your question, and your library’s staff will get back to you within 24 hours.  
 
Look out for the Ask a Librarian stickers we’ve sent you, and remember to wear them on Ask a Librarian Day.  Have a few extra?  Hand them out to your users.  Want a few extra?  Visit our marketing materials page and order additional stickers, bookmarks, lanyards, and other goodies to distribute here: https://info.askalibrarian.org/promotional.php.  
 
Remember, Ask a Librarian Day is February 22nd… Join the challenge and mark those calendars today!

Traci

Ask a Librarian Day Recap!

What a success! Yesterday, Ask a Librarian assisted 331 users in one day. This is a 35% increase from our normal Tuesday average of 244 sessions.

Yesterday was Ask a Librarian Day and librarians from across the state wore Ask a Librarian t-shirts and pins, created displays, baked some yummy treats and overall- spread the message!

Ask a Librarian is:

• Live help you’re not in our library, visit askalibrarian.org (or find the link on our library’s website).
• You can use Ask a Librarian for free.
• Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
• Ask a Librarian is open until midnight ET Sunday through Thursday and until 5 p.m. ET Friday and Saturday.
• If Ask a Librarian isn’t open for chat, you can always email your question to us, and we’ll get back to you within 24 hours.

I am currently gathering stories, pictures and baked goods () from yesterday! If you have not already, please send them to me as soon as possible. I will post everything I receive!

Remember, the key to the success is the talking about the service to your co-workers and users. Please keep this up! The idea behind AAL Day is – WOMM. WOMM is Word of Mouth Marketing. We are going to continue trying to encourage you to use WOMM at your library especially through the month of March. Next week, we will be kicking off a month of WOMM related activities to help keep AAL in the forefront so get ready for awards, challenges and some fun facts about the service.

Today is Ask a Librarian Day!

How are you celebrating and getting the word out?

Jacksonville Public Library made the newspaper –  (check out Advisory Committee Member & SMS Taskforce Member – Michael Shell)
* Sarasota County created posters – see the series by clicking on the poster.
* Palm Beach County School District wrote a blog entry
* The State Library of Florida has Ask a Librarian as their current status on Facebook
* Alachua County has Ask a Librarian as the main ad on their front page

Remember the goal is to spread the word about the service. There are 5 main points everyone should know:
• If you ever need help when you’re not in our library, visit askalibrarian.org (or find the link on our library’s website).
• You can use Ask a Librarian for free.
• Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
• Ask a Librarian is open until midnight ET Sunday through Thursday and until 5 p.m. ET Friday and Saturday.
• If Ask a Librarian isn’t open for chat, you can always email your question to us, and we’ll get back to you within 24 hours.

    Send us your pictures and stories!!

Don’t forget! TOMORROW IS ASK A LIBRARIAN DAY!!!!

Don’t forget! TOMORROW IS ASK A LIBRARIAN DAY!!!!

Get your t-shirts on, your buttons on and your cameras out! Tomorrow is Ask a Librarian Day.

Ask a Librarian is a day of focused marketing on Ask a Librarian within your library! Ask Promote the service to both your customers and to other staff members who might not be aware of the great service.
Every person (from part-time student assistants to your director) should be able to talk about the service.

There are 5 main points everyone should know:
• If you ever need help when you’re not in our library, visit askalibrarian.org (or find the link on our library’s website).
• You can use Ask a Librarian for free.
• Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
• Ask a Librarian is open until midnight ET Sunday through Thursday and until 5 p.m. ET Friday and Saturday.
• If Ask a Librarian isn’t open for chat, you can always email your question to us, and we’ll get back to you within 24 hours.

How can you promote Ask a Librarian Day in your library? Here are some ideas from last year and new ones from Traci and I:
• Dust off your Ask a Librarian t-shirt from last year and wear it around the library and town.
• Create a booth or display within the library
• Hold a raffle for students around the service
• Handout bookmarks at checkout
• Bake! Ask a Librarian Staff decorated cupcakes to raise awareness of the service…. Your co-workers will appreciate every word…err..bite!
• Most importantly, Talk about it! Share positive stories from your time on the desk and let your user’s know the service is available.
Let us know what you are planning and please send up pictures and status reports as Ask a Librarian Day unfolds at your library!!
A press release is here- http://askalibrarian.org/blog/?p=227