June Exemplary Reference Awards

The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for June Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. The three winning...

User Survey Now Live — and some User feedback

The AAL User Satisfaction survey is now live for customers.  Please push this to users at the end of a session.    The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the...

March Madness Month AWARD – Thurs., March 25

Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services!  And the Ask a Librarian Award goes to… One week ago, we told you that Susan Livingston...