by smithm | Jan 4, 2012 | Customer Service, Local Patrons, News, Reference, Training
Forgot to register before the holidays? Space is still available in our two Hot Topics webinars on OverDrive… register for both today! Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff Wed., Jan. 11, 2012, 2-3 pm ET... by Kelly Doty | Nov 15, 2011 | Local Patrons, Marketing, News
Here’s a terrific example of how one library is marketing Ask a Librarian’s statewide Spanish email service to their patrons! Check out the Jacksonville Public Library monthly e-newsletter at http://jpl.coj.net/lib/newsletters.html, and scroll down on the... by smithm | Jul 28, 2011 | Customer Service, Local Patrons, Spanish
We have some exciting news to announce for statewide email. Thanks to a group of volunteers, Ask a Librarian will be able to communicate via email with Spanish speaking users. Every participating library in Ask a Librarian will have an “Espanol” link on their... by smithm | Feb 25, 2011 | AaL Day, Customer Service, Local Patrons, Marketing, News, WOMM
Happy Friday, everyone – The xtranormal video our AaL intern Kira Smith made for Ask a Librarian Day 2011 would be perfect to show your users! If your library maintains a blog or other social networking page for users, consider posting her 1-minute video that... by Kelly Doty | Oct 6, 2010 | Customer Service, Local Patrons, Marketing
Hi blogmasters: If you have a blog for your library, copy the below user-oriented text and paste it as an entry into your own library’s blog. Go ahead – steal it. We want you to. You may wish to edit the text or add specific resources to spotlight or customize your...