by Kelly Doty | Aug 29, 2013 | Customer Service, Marketing, News
Ask A Librarian is open 84 hours, 7 days a week. Even when your library is closed, your patrons and students have access to someone on the desk via chat, text or email. You can order the signs from the Promotional Marketing Materials or download and customize to add... by Kelly Doty | Aug 8, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 20 askalibrarian.mobi Mobile Chat Sessions 303 Facebook 1 Standard Chat Sessions 1,766 Instant Invite Chat Sessions 76 Widget Chat Sessions 1,499 Gale -Widget Chat Sessions 110 Total Chat Sessions 3,775 E-mail Sessions 1,414 Text... by Kelly Doty | Aug 5, 2013 | News, SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. August’s AAL SuperStar recipient is Caroline Reed from New College of Florida (NCF). Caroline Reed is the Director of Research, Instruction and... by Kelly Doty | Aug 2, 2013 | News
Ask a librarian is celebrating 10 amazing years. We want you to help us celebrate by sharing a video of your favorite moment or any important chat you had while staffing Ask A Librarian. Or, just send a “happy anniversary” message. We want to hear from... by Kelly Doty | Jul 30, 2013 | News
The Ask A Librarian team is happy to announce the addition of statewide email to www.askalibrarian.org. Email is available to patrons 24 hours per day, seven days per week. Even if a student or patron does not select a local library, they can choose to send an email,...