by Kelly Doty | Apr 12, 2012 | Advocacy, News
Please write to your elected officials during 2012 National Library Week to let them know how important libraries are to you and your community. Tell them about how much your community, your state, needs its libraries! Support your state’s libraries now by... by Kelly Doty | Apr 10, 2012 | Marketing, Mobile
Twilio, a service that provides provides infrastructure APIs for businesses to build scalable, reliable voice and text messaging app, has posted about our AWESOME services here in Florida for Ask a Librarian! Check out the article below! A Twilio-Powered Solution for... by Kelly Doty | Apr 9, 2012 | Agent Console, News, Training
High Anxiety: Increasing your Comfort Level on the Statewide Desk May Session: Wed., May 30, 2012, 10-11 am ET August Session: Wed., Aug. 22, 2012, 10-11 am ET Does the idea of answering statewide chat questions make you feel hesitant and uncomfortable? Do you feel a... by Kelly Doty | Apr 6, 2012 | News, Statistics
The following statistics are now available for the month of March 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by Kelly Doty | Mar 26, 2012 | Customer Service, E-Books, News, Reference, Training
E-Books! Putting OverDrive e-Books onto e-Readers Monday, April 2, 2012 (registration closing soon!) 2-3 pm ET Free Online Health Resources Wednesday, April 4, 2012 (registration closing soon!) 2-3 pm ET Ask a Librarian 1.5-Hour Refresher Tuesday, April 10, 2012...