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Hot Topics in Ask a Librarian: Best Practices with K12 students in virtual reference – Presentation Notes

by Kelly Doty | Apr 22, 2010 | Customer Service, Newsletter, Training

For those of you not there, you missed a great presentation! Carla Steinberg-Pfahl from Minnesota’s AskMN shared her experience in working with the K12 community and K12 users to create a better reference experience for everyone. I learned a lot! Her PowerPoint...
Ask a Librarian is funded under the provisions of the Library Cooperative Grant program awarded to Tampa Bay Library Consortium. Florida’s LCG program is administered by the Florida Department of State's Division of Library and Information Services.