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October 2011 Exemplary Reference Awards

by smithm | Mar 27, 2012 | Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup

The Quality Assurance Workgroup is happy to award the following transcripts for the October 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are...

October 2011 Exemplary Reference Awards

by smithm | Mar 27, 2012 | Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup

The Quality Assurance Workgroup is happy to award the following transcripts for the October 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are...

New QA Workgroup Members

by Kelly Mcdonald | Sep 2, 2011 | Chat Transcripts, Exemplary Reference Awards, Quality Assurance Workgroup

We had several members rotate off the Quality Assurance (QA) Workgroup this past month and we actively sought new volunteers to fill the positions. Our Co-Chairs of the QA Workgroup, Pat Barbier (St. Petersburg College) and Joyce Ward (Palm Beach County Library...
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This project is funded under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, administered by the Florida Department of State's Division of Library and Information Services.