by smithm | Jun 11, 2012 | Chat Transcripts, Exemplary Reference Awards, Quality Assurance Workgroup
The Quality Assurance Workgroup is happy to award the following transcripts for the January 2012 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts can be... by smithm | Apr 20, 2012 | Exemplary Reference Awards, Quality Assurance Workgroup
2011 Exemplary Reference Award Winners View more PowerPoint from Tampa Bay Library Consortium by Kelly Doty | Sep 2, 2011 | Chat Transcripts, Exemplary Reference Awards, Quality Assurance Workgroup
We had several members rotate off the Quality Assurance (QA) Workgroup this past month and we actively sought new volunteers to fill the positions. Our Co-Chairs of the QA Workgroup, Pat Barbier (St. Petersburg College) and Joyce Ward (Palm Beach County Library...