October Statistics

Wow! What a month. Ask a Librarian had 7,050 sessions in October.  5591 live chat sessions, 1310 email sessions and 149 text sessions! – Yes, 149 text messages in one week! I will have a second post next week with some analysis of our use.   Here are the summary...

Time and Day Analysis

One of the big questions we are often asked about at Ask a Librarian is – when are people using the service…  Is it similar to in-person usage?  Is there a run at 11pm? The following graphs look at total usage in September by time of day by day of week....

September Statistics

Wow!! Students are back and ready to learn.    Ask a Librarian helped a whooping 7,789 students via live chat and email last month. We experienced a 51% increase in live chat sessions from last September helping 6,066 users with their research needs.  In addition, we...

Additional August Statistics

Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Better late than never! Here are the additional statistics promised last...