by smithm | Feb 4, 2010 | News, Statistics
What a month! We were definitely back from the holiday break. We had a 39% increase in live chat sessions from January of last year!!!! A summary report of January is available here. Detail Reports for individual libraries and counties are available as well: Jan 10... by smithm | Jan 6, 2010 | Statistics
December was a quieter month as normal, but we still were busier than last year. We had a 20% increase in chat sessions from last year! With the new year, we expect the service to continue growing….mainly because of all your hard work! A summary report is... by smithm | Dec 7, 2009 | Statistics
We had our best November ever!!! Ask a Librarian assisted 5,301 users last month; 4,937 in live chat and 1,008 in email. View the November Summary Report.