April 2015 Statistics

Usage Summary

Mobile APP Chat Sessions0
Facebook Chat Sessions0
askalibrarian.org/m/ Mobile Chat Sessions257
Standard Chat Sessions2,156
Instant Invite Chat Sessions244
Widget Chat Sessions1,387
Gale -Widget Chat Sessions244
Total Chat Sessions4,288
E-mail Sessions1,908
Text Sessions542
April 2015 total sessions6,738
Fiscal 2014-201544,771
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU
  2. SPC
  3. USF
  4. Jacksonville Public Library
  5. Orange County Public Library
  6. NOVA Southeastern
  7. Tampa-Hillsborough County Public Library
  8. University of Central Florida
  9. University of Florida
  10. State College of Florida Manatee-Sarasota

Training

Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software.

Register for Regular AAL Training in Springshare.

Register for Site Coordinator training in Springshare.

Live Chat

Local Desks:1,423
Academic:620
Collaborative: 2,245
Total Chat:4,288

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

March 2015 Statistics

Usage Summary

Mobile APP Chat Sessions4
Facebook Chat Sessions0
askalibrarian.org/m/ Mobile Chat Sessions233
Standard Chat Sessions1,879
Instant Invite Chat Sessions167
Widget Chat Sessions1,443
Gale -Widget Chat Sessions207
Total Chat Sessions3,933
E-mail Sessions2,066
Text Sessions485
March 2015 total sessions6,484
Fiscal 2014-201538,033
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU
  2. SPC
  3. USF
  4. NOVA
  5. Jacksonville Public Library
  6. Orange County Public Library
  7. State College of Florida Manatee-Sarasota
  8. Tampa-Hillsborough County Public Library
  9. University of Florida
  10. University of Central Florida

Training

Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software.

Register for Regular AAL Training in Springshare.

Register for Site Coordinator training in Springshare.

Live Chat

Local Desks:1,320
Academic:499
Collaborative:2,114
Total Chat:3,933

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

March Stats Comparison

[visualizer id=”7236″]

Yearly Totals

[visualizer id=”7238″]

February 2015 Statistics

Usage Summary

Mobile APP Chat Sessions 4
Facebook Chat Sessions 0
askalibrarian.org/m/ Mobile Chat Sessions 234
Standard Chat Sessions 1,906
Instant Invite Chat Sessions 229
Widget Chat Sessions 1,397
Gale -Widget Chat Sessions270
Total Chat Sessions4,040
E-mail Sessions2,147
Text Sessions447
February 2015 total sessions6,518
Fiscal 2014-201531,549
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU Libraries
  2. St. Petersburg College
  3. USF Libraries
  4. NOVA Southeastern
  5. State College of Manatee-Sarasota
  6. Orange County Library
  7. Tampa-Hillsborough County Public Library
  8. UCF Libraries
  9. UF Library
  10. Jacksonville Public Library

Training

Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software.

Register for Regular AAL Training in Springshare.

Register for Site Coordinator training in Springshare.

Live Chat

Local Desks: 1,406
Academic: 487
Collaborative: 2,147
Total Chat: 4,040

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

February Stats Comparison

[visualizer id=”7236″]

Yearly Totals

[visualizer id=”7238″]

January 2015 Statistics

Usage Summary

Mobile APP Chat Sessions 6
Facebook Chat Sessions 1
askalibrarian.mobi Mobile Chat Sessions 32
Standard Chat Sessions1,774
Instant Invite Chat Sessions 130
Widget Chat Sessions1,294
Gale -Widget Chat Sessions242
Total Chat Sessions 3,479
E-mail Sessions2,200
Text Sessions514
January 2015 total sessions6,193
Fiscal 2014-201525,029
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU Libraries
  2. USF Libraries
  3. NOVA Southeastern
  4. St Petersburg College
  5. Tampa-Hillsborough County Public Library
  6. Orange County Library System
  7. Jacksonville Public Library
  8. UCF Libraries
  9. UF Libraries
  10. Broward County Library

Training

Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software. Training will begin in March of 2015 for site coordinators and users.

Live Chat

Local Desks: 1,246
Academic: 348
Collaborative: 1,885
Total Chat: 3,479

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

Yearly Comparison

Yearly Comparison
January 2014 – January 2015

December 2014 Statistics

Usage Summary

Mobile APP Chat Sessions2
Facebook Chat Sessions0
askalibrarian.mobi Mobile Chat Sessions228
Standard Chat Sessions1478
Instant Invite Chat Sessions71
Widget Chat Sessions 761
Gale -Widget Chat Sessions183
Total Chat Sessions 2723
E-mail Sessions1635
Text Sessions367
December 2014 total sessions4725
Fiscal 2014-201518,836
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU Libraries
  2. Jacksonville Public Library
  3. Orange County Library System
  4. Tampa-Hillsborough County Public Library
  5. USF Libraries
  6. UF Libraries
  7. Pasco Hernando State College
  8. NOVA SouthEastern
  9. Broward County Library
  10. GCSC Libraries

Training

  • Video On-Demand Views: 100

Live Chat

Local Desks: 711
Academic: 155
Collaborative: 1857
Total Chat: 2723

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

Yearly Comparison

Yearly Comparison
December 2013 vs December 2014