News | Ask a Librarian News and Information https://info.askalibrarian.org Thu, 28 Mar 2019 19:14:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://info.askalibrarian.org/wp-content/uploads/2015/09/cropped-aal730-32x32.gif News | Ask a Librarian News and Information https://info.askalibrarian.org 32 32 OCLC webinar: “What the @#$? Dealing with Rude Patrons Online” https://info.askalibrarian.org/oclc-webinar-what-the-dealing-with-rude-patrons-online/ Wed, 29 Feb 2012 13:38:00 +0000 http://askalibrarian.org/blog/?p=3958 “What the @#$? Dealing with Rude Patrons Online” is an OCLC best practices in virtual reference webinar. Not all virtual reference exchanges are friendly chats, despite our best efforts. Hear and share some effective ways to deal with rude users without losing your cool. Click here to register.

Thurs., June 14, 2012
1-2 pm ET

]]> OverDrive E-Books & Audiobooks Webinar Series https://info.askalibrarian.org/overdrive-e-books-audiobooks-webinar-series/ Tue, 28 Feb 2012 13:52:28 +0000 http://askalibrarian.org/blog/?p=3955 We’re talking two webinars on OverDrive… register for both today!

Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff

Monday, April 2, 2012, 2-3 pm ET

Hot Topics: Audiobooks! Putting OverDrive Audiobooks onto Portable Players: A Guide For Library Staff

Monday, April 16, 2012, 2-3 pm ET

OverDrive audiobooks & ebooks are popular with library patrons. But many of them have a hard time putting it all together: finding available e-books or audiobooks on the digital download site and then transferring them to their PC, e-reader, or listening devices. With information presented by TBLC’s own resident genius & System Administrator Al Carlson, these two webinars will equip public service staff of all library types with the skills they need to assist patrons at any stage of the process.

Topics include:

  • Finding immediately available audiobooks (Hot Topics: Audiobooks!) or e-books (Hot Topics: E-Books!) on an OverDrive site and installing needed components.
  • Downloading audiobooks (Hot Topics: Audiobooks!) or e-books (Hot Topics: E-Books!) to a PC, and transferring (sideloading) them to e-readers/listening devices.
  • Direct downloads to smart phones, iPads, and other web-enabled devices.

Register for both webinars today!

]]> Email Workshop https://info.askalibrarian.org/email-workshop/ Fri, 24 Feb 2012 15:58:58 +0000 http://askalibrarian.org/blog/?p=3943 Space is still available – register today! 

 Ask a Librarian Email Workshop

Tues., Mar. 13, 2012

2:30-3:30 pm ET

 Space is still available in this webinar. If you need training to help answer emails in the Ask a Librarian software for your library system, or if you currently utilize your own email system but would love a sneak-peek on how email works inside the agent console, this workshop is for you!

]]> There’s still time! Creating Infographics: a TBLC Webinar https://info.askalibrarian.org/theres-still-time-creating-infographics-a-tblc-webinar/ Wed, 22 Feb 2012 18:49:22 +0000 http://askalibrarian.org/blog/?p=3933 Forgot to register? Space is still available in this Lunch & Learn TBLC Webinar!

 Lunch & Learn: Creating Infographics for More Powerful Handouts or Presentations

Thurs., March 15, 12:00-12:45 pm ET

You’re not too late…
Space is still available in this lunchtime webinar!
Join Novare Library Services staff for an introduction to information graphics and demonstrations of how they can visually, and more easily, represent complex information to make your handouts and presentations more meaningful to your audience.

 

]]> Ask a Librarian statewide desks closed on Monday, February 20 https://info.askalibrarian.org/ask-a-librarian-statewide-desks-closed-on-monday-february-20/ Fri, 17 Feb 2012 21:22:51 +0000 http://askalibrarian.org/blog/?p=3906 Just a friendly reminder that Ask a Librarian’s Academic and Collaborative Desks will be closed on Monday, February 20 due to library and staff scheduling availability that day. Local desks are unaffected, but please do not log into Academic or Collaborative on that day.

Have a great week!

]]> Maximize broadband, minimize costs:Libraries Connect Communities Blog Interview https://info.askalibrarian.org/maximize-broadband-minimize-costslibraries-connect-communities-blog-interview/ Wed, 08 Feb 2012 17:35:26 +0000 http://askalibrarian.org/blog/?p=3873 Find out what Sherry Millington, Technical Services Coordinator & IT Manager, does to maximize Internet broadband and minimize costs at the Suwannee River Regional Library System in this Libraries Connect Communities ALA Blog interview.

Read the blog post here.

So, what do YOU think?

Be sure to leave a comment and tell other library staff what tips you’d recommend, what has or hasn’t worked for your library system, or simply share your thoughts and suggestions on the issues presented.

]]> Chat, Text, Email Statistics – January 2012 https://info.askalibrarian.org/chat-text-email-statistics-january-2012/ Mon, 06 Feb 2012 19:09:29 +0000 http://askalibrarian.org/blog/?p=3837 The following statistics are now available for the month of January 2012:

AaL Summary Report

Chat by Entry Point

Email by Entry Point

Text by Entry Point

Zip Codes by County

]]> Ask a Librarian Mobile Chat https://info.askalibrarian.org/ask-a-librarian-mobile-chat/ Mon, 06 Feb 2012 14:12:46 +0000 http://askalibrarian.org/blog/?p=3782 Do you hate coming to a website that doesn’t have a mobile friendly interface? We certainly do!

When you try to type on the small screen,  does it become difficult to type because the keyboard hides the rest of the screen?

Well Guess What??? On February 15, we will be launching an enhanced mobile site that allows you to chat directly with a librarian!

You will be able to chat with a statewide librarian or scroll down and find your local library right from your mobile device! Once you select your library, it will allow you to chat, e-mail, or text.

  • If you select chat, it will open in a new screen, and allow you to enter your name, email, and question. Once you select chat, the new mobile interface will open and you will be chatting live with a librarian!
  • You also have the option to text message directly from the new interface. Once you select this option you can click on the phone number, and your phone will open to your texting screen. Don’t forget to enter your 3 letter code.
  • If you decide to send an email, your new screen will easily allow you to enter your name, email, subject, and question and send that email!
Ask a Librarian Mobile Chat

Ask a Librarian Mobile Chat

]]> Texting Enhancement https://info.askalibrarian.org/texting-enhancement/ Wed, 01 Feb 2012 19:38:51 +0000 http://askalibrarian.org/blog/?p=3789 When responding to text messages in the Agent Console, you no longer have to use an exclamation point (!) in front of your response.

Just another exciting enhancement to make your job easier!

]]> Library Day at the Legislature – February 1, 2012 https://info.askalibrarian.org/library-day-at-the-legislature-february-1-2012/ Mon, 30 Jan 2012 16:46:12 +0000 http://askalibrarian.org/blog/?p=3761 Are you keeping up with information on Library Day at the Legislature?
For more information, please check out this page on the Florida Library Association website:

 http://www.flalib.org/library_day_2012.php

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