by Kelly Doty | May 3, 2011 | Agent Console, News, Texting, Training
Attention, texters!! We are thrilled to announce a new threading feature in Ask a Librarian Texting which displays the most recent text interactions with a user’s phone number! Recent interactions between Ask a Librarian staff and the user are color-coded and... by Kelly Doty | May 2, 2011 | News
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Please join us for this year’s Ask a Librarian Annual User Forum at... by Kelly Doty | Apr 29, 2011 | News, Scheduling
Your help is needed for the following Ask a Librarian shifts! Please consider taking one of the following to help your peers: Sun., May 1, 2-3 pm (collaborative) Thurs., May 5, 5-6, 6-7, and 7-8 pm (collaborative) Fri., May 6, 1-2 and 3-4 pm (collaborative) Sat., May... by Kelly Doty | Apr 15, 2011 | News, Training
Attention, staff: Have you attended training, but just haven’t had much opportunity to practice or staff the desk? Are you trying to staff… but still feel a little like a fish out of water? Would you like someone to help you apply your knowledge and skills to the... by Kelly Doty | Apr 13, 2011 | News
Have you tried FLA’s automated contact tool yet? It allows you to voice your support of Florida’s libraries with just a few clicks. Just enter your contact information and choose from email or print delivery. You can use the fully-crafted default message...