by smithm | Sep 8, 2010 | Training
I am really excited to announce that Washington State has invited our librarians to attend an incredible webinar series they are hosting called Ref22. On September 14th from 2-3 PT (that is 5-6pm ET), they are presenting “When Teens Attack!: Tips for dealing with 12... by Kelly Doty | Aug 18, 2010 | Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by Kelly Doty | Jul 21, 2010 | Training
Presentations for yesterday’s hot topics are now available! The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease. One of the most difficult tasks on Ask a Librarian is... by Kelly Doty | Jul 8, 2010 | Training
The Florida Electronic Library—your gateway to superior electronic resources that offers access to comprehensive, accurate, and reliable information—offers a training program designed to meet the needs of all library staff. With its blended curriculum, you can take... by smithm | Jun 28, 2010 | Customer Service, Exemplary Reference Awards, Knowledge Base, Training
The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease. One of the most difficult tasks on Ask a Librarian is assisting users from institutions other than your own with “local”...